ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.58

3.6 Rating 1,036 Reviews

63 %

of reviewers recommend ETX Capital UK

Company Reviews

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Metrics

3.6

Based on 1,036 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 3rd August 2025

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ETX Capital UK 1 star review on 30th July 2025

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ETX Capital UK 1 star review on 29th July 2025

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ETX Capital UK 1 star review on 28th July 2025

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ETX Capital UK 1 star review on 26th July 2025

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ETX Capital UK 1 star review on 25th July 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found that over the last few years that the customer service has been brilliant. The safety of my investments is good the interventions on my sometimes exposed risks has protected me from getting into debt especially when I have not put on stops and the market has moved suddenly. The information using the platform tools is good although for me a bit too technical. The video explanation that are on the site help a lot and I feel valued as a customer. I have advised friends that using this company is a fun and enjoyable way to be involved in the stock markets and the only thing that could make it better still is if there was a customer open forum where we could share information and gain more insights on trading.”

Helpful Report

Posted 11 years ago

“The TraderPro platform is nearly very good, but unfortunately its lack of historic data is the primary cause of my dissatisfaction. What I need is more data, especially on the smaller timeframes. The 5 minute to 30 minute timeframe only offers 2 weeks of data, which is very poor. And the slightly larger timeframes 60M to 240M only offer 4 months. The forex futures is even worse: the daily and weekly only offer 5 months of data. This is simply too poor to consider using. Otherwise the user interface is a pleasure to use.”

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Posted 11 years ago

“web platform is fantastic. Mobile platform can be improved. specially charting side”

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Posted 11 years ago

“I trade with ETX on the MT4 platform. At the moment I only trade small amounts to test the performance of the platform/broker, before committing serious money. To date, I am very impressed with the stability of the system, and at the moment no slippage. This is the single biggest reason for a trader rejecting a broker, in my opinion, and this will be tested with larger lots over the coming weeks, but, so far, so good. If I can trade with no/little slippage of orders, I will be closing down other brokerage accounts and transferring funds to ETX. Happy trading. Happy to discuss any matters. Ray Zerafa”

Helpful Report

Posted 11 years ago

“No efficient customer service . Never get back with reply . Specially Binary option has lots of problem and real improvement to encourage trader .”

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Posted 11 years ago

“Honest platform, suits your different style of trading. Lots of indicators to choose from and just pick whatever suits your style.”

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Posted 11 years ago

“Great platform, easy to use yet very functional. Trustworthy guys too which is VERY important!”

Helpful Report

Posted 11 years ago

“Trading platform on PC easy to use and I find to be quite intuitive. Fast response times. Only issue is with the iPhone app where I can't seem to close a trade although i can do almost everything else. Overall a good experience.”

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Posted 11 years ago

“Helpful, pleasant, prompt to provide information and return calls.”

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Posted 11 years ago

“Easy to use. Excellent customer support!! Great extras such as training webinars. Highly recommend!”

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Posted 11 years ago

“Very easy to use and friendly customer service”

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Posted 11 years ago

“Have a smaller spread on the Nasdaq (US Tech)”

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Posted 11 years ago

“My spread trading company of choice and I have recently shifted most of my funds from another provider after testing out for a while. 1. Tight spreads (who wants to trade markets out of hours anyway?). I like that spread on commodity futures is close to daily rolling spread, so avoiding daily financing charges. 2. Customer service is pretty good. A payment went missing (fault of my bank) and they stayed in regular contact seeking to work it out. Polite leading to mutual respect rather than delusions of Gordon Gekko as I have experienced elsewhere. 3. Website works efficiently and I find trades are executed quickly. Have had no experience of slippage issues. 4. No messing about with taking money out, which is reassuring. 5. iPhone and iPad apps are pretty good with room for improvement. Cons (take note ETX): 1. Charting on web platform is poor. I use other software for charting (MT4 with another company) and the free daily Real Time Pro. I think if you are serious should use a specialist chart provider anyway, but ETX really could improve. 2. Bonuses are very unattractive. You would have to massively overtrade your account to come close to getting the benefit of it, unless you are a crazed repetitive scalper. How about some sensible loyalty bonus for swing traders and position traders who keep to sensible risk limits, to show you are not just trying to recruit account-blowers? 3. Education, news etc is nothing special compared to competitors. Morning video update is, frankly, crap.”

Helpful Report

Posted 11 years ago

“on a cfd account, unable to trade small caps/aim due to high charges. also as a new account client I found to much time is spent on tradeing cash and commoditys, to hit a bonus target, and no time to do anything else,,,sorry”

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Posted 11 years ago

“Good mobile platform, average execution. Spreads are quite good in normal hours but very uncompetitive during non-standard hours eg wall street 6 point spread!”

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Posted 11 years ago

“I have been using ETX Capital since October 2013. I have used other trading companies but this is the best one for me. I can trade using my I pad which is very convenient and the customer services are excellent. I stopped trading for about a month and a very friendly voice asked if I was alright and could he help. I was very impressed. Peter holt”

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Posted 11 years ago

“Easy to use, incredible staff, helpful.tips. I truly have no complaints”

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Posted 11 years ago

“Very easy to use with an understandable and user friendly interface. A bit tricky on ipad mini since the platform has been redesigned ( very small and hard to read numbers.)”

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Posted 11 years ago

“Excellent spreads, excellent trading platforms and excellent service, need I say more.”

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Posted 11 years ago

“The site is very easy to use and clearly laid out. The colour scheme also helps in making things stand out. Well done all round.”

Helpful Report

Posted 11 years ago

ETX Capital UK is rated 3.6 based on 1,036 reviews