ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.61

3.6 Rating 1,023 Reviews

64 %

of reviewers recommend ETX Capital UK

Company Reviews

Questions

Metrics

3.6

Based on 1,023 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 30th June 2025

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ETX Capital UK 1 star review on 27th June 2025

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ETX Capital UK 1 star review on 25th June 2025

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ETX Capital UK 1 star review on 16th June 2025

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ETX Capital UK 1 star review on 15th June 2025

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ETX Capital UK 1 star review on 13th June 2025

Dorcas Richard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1) Because different strategies some times require a trader to have a Buy or Sell on at the same time as an opposing Buy or Sell, it would be helpful to be able to have this ability on your normal platform not just MT4 which is too much money when your starting out. 2) A few of us were talking about an issue where we put a number in Quantity or in Stop Loss pips and when we finish entering everything, somewhere along the line it changes the number. I thought it was just me being stupid and making a mistake, however, I came across 3 other people in my class in the same day that this was happening to, and we all agree, there seems to be some kind of a glitch. 3) You don't give support for Demo users, however, in order to move to a live platform, if something like number 2 happens or a mistake is made and you can't work out what you did wrong, it really is necessary for learning and confidence to move across to real money for feedback from the support team. 4) I am learning to trade Forex, Indices and Commodities primarily. I want to trade the Russel and the Dax but the spread is just way to big and prevents me from trading it. It would be great if the cost of this could be reassessed. 5) I don't have and never have had an iPad, so it would be really nice to be given one.”

Helpful Report

Posted 11 years ago

“Not bad platform, doesn't have the range of markets that some competitors offer. but spreads are competitive. Not a great fan of systems based on Flash but as these sites go this is one of the better ones.Fairly clear and easy to navigate. Have had issues with it launching in some browsers, though usually a reload works. A useful provider to have an account with.”

Helpful Report

Posted 11 years ago

“Nothing spectacular with this platform but also not too bad a platform to trade from. Screen Colour a bit 'dark'!!! I don't think I would be able to trade with those colours for too long as I currently do with a competitor!!! Perhaps a rethink and a re design would help here I think!!! Commissions a bit high!! Perhaps above the average!!!”

Helpful Report

Posted 11 years ago

“Like the screen set up. Not happy about some of your 'stops', it seems you are more susceptible to highs and lows compared with other charts whereas I thought everyone worked off the 'real price'.”

Helpful Report

Posted 11 years ago

“The candle char is slow normally I used etx chart but is let me down”

Helpful Report

Posted 11 years ago

“I would like to see a take profit target on the order page. I would also like my chart to be maximised on my screen when I click on it and not for me to have to move it then maximise which all takes time. Of course I would like tighter spreads on pairings with the AUD as I seem to like that currency but I won't hold my breath for that one. Thanks for reading.”

Helpful Report

Posted 11 years ago

“Some times, application is slow in safari browser. especially for first time logins. Request you to add favourite pane. So, that can view favourite currency pairs for binary trade. need daily news on markets and analysis”

Helpful Report

Posted 11 years ago

“The service is fairly efficient. The spread cost are also pretty tight. Would like ETX to offer more share options to choose from and less overnight costs.”

Helpful Report

Posted 11 years ago

“Joined after one of their training seminars - so far really enjoying the educational videos and market commentary. The introductory Trader platform is just what I need at this stage and hope to progress soon....”

Helpful Report

Posted 11 years ago

“Really good as far as FX goes - great variety in that they offer 4 platforms which is great when you're just starting out!”

Helpful Report

Posted 11 years ago

“More Payments Need to Be Accepted. It was a little frustrating for me at first because they did not accept the form of payment I was looking to use so it took a little longer to get everything set up than I would have liked. Customer service told me they are always adding payment options and mechanisms, so maybe in the future it will be different so for now I had to adjust.”

Helpful Report

Posted 11 years ago

“I don’t like using a site or company that seems different every other week I work with them. This company has been around long enough to know what works and how to make the best of it to appeal to customers. Give me their stable environment over others every time”

Helpful Report

Posted 11 years ago

“If you are looking for a place that will let you do your spread bets on the go, these are the guys to go with. The app they have is perfect for multiple platforms and gives you easy access to all of your accounts and information for fast trading at any time.”

Helpful Report

Posted 11 years ago

“The one problem I have with ETX is that it takes longer to withdraw my funds to my international account than I would like. I know it isn’t their entire fault, but sometimes it is 4 or 5 days before I have it, which can be frustrating...”

Helpful Report

Posted 11 years ago

“Maybe it was just me, but when I first started working with them it was really confusing and too much information to process all at once. It took some time in working with customer service before I understood everything more clearly, but it would be better to make things simpler for a novice better like me to start out..”

Helpful Report

Posted 11 years ago

“I had a problem getting questions I had answered on the website. It seems slick and easy to use, but they didn’t really address all of the questions I had at first. Now that I know a little more, it is easier for me to find stuff, but the site could be more user-friendly.”

Helpful Report

Posted 11 years ago

ETX Capital UK is rated 3.6 based on 1,023 reviews