Evans Halshaw Reviews

2.3 Rating 378 Reviews

32 %

of reviewers recommend Evans Halshaw

Company Reviews

Questions

Metrics

2.3

Based on 378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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How quickly does Evans Halshaw resolve customer queries?

Helpful Report

(5 days ago)

Greater than 39% of reviewers feedback is Evans Halshaw takes over a week to resolve customer queries.

Helpful Report

(5 days ago)

72.04%

Industry Average

“ I bought my car from Bilal in the Middlesborough branch and the service was excellent. Considering I live in Wales and hundreds of miles away from the branch I couldn’t be happier with the service I received. Bilal was friendly, patient with my IT skills, knowledgeable and customer aware. Thank you for a great experience. ”

- Dr Steve Whitcombe

“ after sales service is terrible phoned about logbook but told that the salesman would phone back but no phone call ”

- Dave Key

“ Excellent Service and Great Experience at Evans Halshaw. ”

- Amal Balthazaar

Evans Halshaw Reviews

Customer Service - Good