Evans Halshaw Reviews

2.3 Rating 387 Reviews

32 %

of reviewers recommend Evans Halshaw

Company Reviews

Questions

Metrics

2.3

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How quickly does Evans Halshaw resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 39% of reviewers feedback is Evans Halshaw takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

76.19%

Industry Average

“ I’ve just bought and part ex’d a car with Evans Halshaw Fiat Abarth Mansfield and I could not have received a better customer service experience from the team there. ”

- Lee browne

“ 5* service ”

- Anonymous

“ I bought my car from Bilal in the Middlesborough branch and the service was excellent. Considering I live in Wales and hundreds of miles away from the branch I couldn’t be happier with the service I received. Bilal was friendly, patient with my IT skills, knowledgeable and customer aware. Thank you for a great experience. ”

- Dr Steve Whitcombe

Evans Halshaw Reviews

Customer Service - Good