“First they charged £2.50 for a mobile ticket. Then I wanted to book a second ticket and change the original booking so we could sit together. Lots of seats were still available. Their process was so complicated and time consuming it was not worth the effort. It isn't like I wanted a refund, I wanted to give them more money for gods sake.”
“Rang for replacement season tickets on 03/12 for game on 08/12. Called again on 07/12 and was told "they have been posted to the club." Arrived at club for game , and no tickets.
Rang club on 14/12, still no tickets. This is a company that will LIE to you, they are as much use as a chocolate fireguard. I do no trust this "company" to send the tickets or even have the moral grace to refund the cost in good will.”
“Please be aware when booking tickets through eventim! I booked harry styles tickets back in may under my sisters name as it was her debit card being used to pay and the tickets were for her. 2 months later in July I was trying to book ed sheeran tickets this time under my friends name as same again it was her card we were paying with. Eventim then changed the full account name to my friends name and printed the harry styles tickets with her name on. We are now being told without her my sister cannot enter the concert!”