Express Promo Reviews

Name: Express Promo
Rating: 4.87

4.9 Rating 738 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 738 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 19th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great range, helpful staff and quick turn around”

Helpful Report

Posted 2 years ago

Thank you Donna for your 5 star rating of Express Promo! We really appreciate your kind words about our great range, helpful staff and quick turn around.

Posted 2 years ago

“Yet again another great personalise product from Express Promo. Very happy.”

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Posted 2 years ago

Thank you so much Danielle for your kind words and for that excellent 5 star rating! We are delighted to hear that you are so pleased with the personalised product provided by Express Promo. We highly appreciate your loyalty and are grateful for your continued support.

Posted 2 years ago

“Excellent service, very professional, fast shipment and great customer service (thank you Sophie!). Highly recommended!”

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Posted 2 years ago

Thank you so much for the positive feedback and kind words about our service, Sophie and shipment speed! We are so pleased to hear that you had such a wonderful experience with Express Promo. We strive to provide excellent customer service and it is great to see that it paid off. Thank you for the 5-star rating and for recommending us to others!

Posted 2 years ago

“Absolutely brilliant to deal with fast response from start to finish, ordered wine glasses very happy with them, great price, came well packed, have to say there should be more business out there with the customer care that Express Promo have. Thanks One happy customer here.”

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Posted 2 years ago

Thank you, Leanne, for your kind 5-star rating! We really appreciate your positive review. We take pride in providing our customers with excellent customer service, so it is extremely gratifying to know that you are satisfied with your purchase and our efforts. We would like to thank you for your business and look forward to the possibility of helping you again in the future.

Posted 2 years ago

“great service, very quick turn around and easy website to order from.”

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Posted 2 years ago

Thanks so much for your review!

Posted 2 years ago

“I had no idea ,what I was doing when trying to design my stubby holders. I was back and forth, with Expess Promo. They helped me edit, and we came up with the best design.. I can’t recommend them enough very helpful and very happy with the quality and product..”

Express Promo 5 star review on 29th August 2023

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Posted 2 years ago

Thanks for the great review and photo Helen! The stubby holders look great!

Posted 2 years ago

“Super easy and helpful when needed. Products had a quick turnaround and were good quality. Thanks”

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Posted 2 years ago

Thank you Jackie! Happy to have been able to help you!

Posted 2 years ago

“Needed to get some pens urgently for a show, (I had ordered them from someone else, but they pulled out last minute). The customer service lady I dealt with at Express Promo was really friendly and helpful. The pricing was great as well. They got my order shipped within 3 days of artwork approval! Definitely recommend this company! Will be purchasing again in the future :)”

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Posted 2 years ago

Thank you for taking the time to leave us a great review! We really appreciative it and are glad you are happy with your order!

Posted 2 years ago

“Excellent Quality, prompt delivery. Spot on”

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Posted 2 years ago

Thanks Kurt!

Posted 2 years ago

“Staff a fantastic to deal with. I can place urgent orders for a quick turnaround and I have been using this company for years and can’t fault the products or services. Give them a go- you won’t be disappointed”

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Posted 2 years ago

Thank you so much for your fantastic 5 star rating, and for being a loyal customer! We are delighted to hear that our staff are fantastic to deal with and that our products and services have been able to meet your expectations over the years. We value your continued support and we look forward to serving you for years to come. Thank you again!

Posted 2 years ago

“Great to deal with. Item and quality are great and exactly as ordered and all done very quickly. So they definitely live up to their express name. Will be using them again and would have no hesitation in recommending this company to others.”

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Posted 2 years ago

Thank you Vicki, looking forward to working with you again soon!

Posted 2 years ago

“Excellent communication and service. Extremely happy with products ordered.”

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Posted 2 years ago

Thank you for your 5 star rating of Express Promo! We're delighted to hear that you were satisfied with our communication and service, as well as the products ordered. We truly appreciate your feedback!

Posted 2 years ago

“Very Good”

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Posted 2 years ago

Thank you for your review Delphine

Posted 2 years ago

“I recently ordered pens from Express Promo. They were so easy to deal with and order. They also got back really quickly with my artwork for approval and delivery was super fast. I highly recommend them and will order from Express Promo in the future.”

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Posted 2 years ago

Thank you Trish, glad we could help! Looking forward to working with you again soon!

Posted 2 years ago

“Great service, finished product was amazing and came promptly”

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Posted 2 years ago

Thanks so much for the great review and five stars, Jess! We're thrilled that you were pleased with the great service and finished product. It's great to hear it arrived promptly, too!

Posted 2 years ago

“Helpfully and proactive service, and a good product. Thanks.”

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Posted 2 years ago

Thank you for your 5 star rating, Glenn! We are delighted to hear that you were so pleased with our helpful and proactive service as well as our product. Thanks again for your kind words!

Posted 2 years ago

“product is very good, the service is fast and the customer service response is very good.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Express Promo! We're so glad you're pleased with the product, and appreciate that you recognize the speed of service and the great customer response. We strive to provide excellent customer service and are delighted to know that we've achieved this for you.

Posted 2 years ago

“Very good customer service! Assertive with the question about the job that I was doing. Time frame fast! Very satisfied with the job!”

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Posted 2 years ago

Thank you so much, Abigail! We are glad to hear that our customer service has been excellent and that your job was completed in a timely manner. We appreciate your 5 star rating and look forward to working with you again in the future!

Posted 2 years ago

“Items recieved exactly as ordered and very well done quick postage and great price”

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Posted 2 years ago

Thank you so much for your 5 star rating of Express Promo, Karen! We really appreciate it. We are so glad you were happy with the items you recieved exactly as ordered and with the quick postage and great price too! We really appreciate your loyalty as a repeating customer.

Posted 2 years ago

“Excellent communication and service, product looked fantastic as well”

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Posted 2 years ago

Thank you so much, Geraldine, for your 5 star rating! We are so glad you had a positive experience with us. It is our pleasure to receive positive feedback on our excellent communication and service, as well as the product that looked fantastic. Thank you for your kind words!

Posted 2 years ago

Express Promo is rated 4.9 based on 738 reviews