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Express Promo Reviews

4.9 Rating 544 Reviews
97 %
of reviewers recommend Express Promo
Company Reviews Product Reviews
864
 Metrics Info
4.9
Based on 544 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Express Promo Reviews

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

Write Your review

Express Promo 5 star review on 7th November 2024
Carolina B
Express Promo 5 star review on 2nd October 2024
Melissa M
Express Promo 5 star review on 2nd October 2024
Melissa M
Express Promo 5 star review on 2nd October 2024
Melissa M
Express Promo 5 star review on 16th August 2024
Dan H
Express Promo 5 star review on 30th July 2024
Anne-Marie W
Express Promo 5 star review on 3rd July 2024
Belinda D
69
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Michelle O
Verified Buyer
“We were very impressed with the final product, the communication, the process. Exceptional operators. We will definitely continue to use them for us and our clients going forward. Thank you.”
Helpful Report
(Cameron Park, 2285) - Posted 1 day ago
Anonymous
Unverified Reviewer
“Sophie at Express Promo made the whole process very easy. Prompt friendly replies to all our emails. We ordered pens which on arrival were exactly what we wanted. Pricing was very good.”
Helpful Report
Posted 4 days ago
Thank you so much for your kind words! 😊 We’re thrilled to hear Sophie made the process seamless with her prompt and friendly communication. It’s fantastic that the pens turned out just as you envisioned and that you found our pricing competitive. We look forward to helping you again in the future! 🖊️✨
Posted 2 days ago
Gemma E
Verified Buyer
“We are so impressed with the excellent quality of the pens, the customer experience from start to finish was exemplary. We look forward to using Express Promo for our business needs here on.”
Helpful Report
(Cameron Park, 2285) - Posted 6 days ago
We're truly grateful for your support Gemma! 🌟 Your experience means everything to us. We can't wait to continue serving your business with the same commitment to quality. Thank you for choosing Express Promo! 🖋️
Posted 3 days ago
Ella P
Verified Buyer
“Good communitcation, fast turn around and the pens & jelly beans we ordered were fantastic! thank you!”
Helpful Report
(Cameron Park, 2285) - Posted 1 week ago
It’s great to hear you appreciated the communication, quick turnaround, and the quality of the pens and jelly beans. We truly appreciate working with someone who values quality and great service as much as we do. 🖊️🍬
Posted 1 week ago
Beverley J
Verified Buyer
“So, so happy with your product & service. Well done. Love it ❤️❤️❤️”
Helpful Report
(Cameron Park, 2285) - Posted 1 week ago
Fay L
Verified Buyer
“This was a repeat order because l liv d my guest one. Excellent.”
Helpful Report
(Cameron Park, 2285) - Posted 2 weeks ago
Thank you for coming back to us Fay! 😊 We're delighted you loved your first order enough to return. It means a lot to us!
Posted 1 week ago
Anonymous
Verified Buyer
“Communication from Express Promo was good, very responsive to emails.”
Helpful Report
(Cameron Park, 2285) - Posted 2 weeks ago
Thanks for your feedback! 😊 We're thrilled you found our communication responsive. It’s our goal to ensure every interaction is seamless. Looking forward to assisting you again!
Posted 1 week ago
Trish H
Verified Buyer
“Perfect for what we need as a club, great fast delivery”
Helpful Report
(Cameron Park, 2285) - Posted 2 weeks ago
Thank you once again for your feedback Trish! Your satisfaction truly means a lot to us, Don’t hesitate to reach out whenever you need more, we’re here to help! 🖊️🌟
Posted 2 weeks ago
Peter P
Verified Buyer
“Really easy to navigate around the website and ordering was really easy. Overall really happy with our products that we ordered.”
Helpful Report
(Cameron Park, 2285) - Posted 2 weeks ago
We're so glad to hear that you found our website easy to navigate and that ordering was a breeze Peter. 🛒✨ It's great to know you're happy with your products! 🎉 We truly appreciate your support and look forward to serving you again soon! 🙏🌟
Posted 2 weeks ago
Jade B
Verified Buyer
“The team at Express Promo is fantastic – extremely prompt and friendly. They assist with email queries almost instantaneously. They were able to turn around an order for me on a really short timeline, and the end product was beautiful. Highly recommend!”
Helpful Report
(Cameron Park, 2285) - Posted 2 weeks ago
Thank you so much for your incredible review Jade! 🌟 We're proud that our team could exceed your expectations with our prompt service, friendly support, and quick turnaround. 🚀 Your satisfaction is our top priority, and we're grateful for your recommendation! 👏
Posted 2 weeks ago
Narelle H
Verified Buyer
“Very swift turn around for the products. Love the freebie keychain bottle openers as well. Thank you”
Helpful Report
(Cameron Park, 2285) - Posted 2 weeks ago
Thank you so much for your kind words Narelle! 🚀 We're thrilled you're happy with the swift turnaround and enjoyed the complimentary keychain bottle openers. 🔑 Your satisfaction means everything to us! 🙌
Posted 2 weeks ago
Anonymous
Verified Buyer
“Quick service with good products”
Helpful Report
(Cameron Park, 2285) - Posted 2 weeks ago
Hi there! It’s great to know you’re happy with both our fast service and quality products! We’re here if you need anything else – don’t hesitate to reach out!
Posted 2 weeks ago
Coastal I
Verified Reviewer
“Excellent service! Communication was seamless, and the turnaround time was impressively quick for our upcoming event. The custom pens we ordered are fantastic—great quality and exactly what we needed. Shipping from Australia was efficient, and we were reassured the products would arrive on time, which they did. Competitive pricing sealed the deal. We’ll definitely be using their services again!”
Helpful Report
Posted 3 weeks ago
Thank you for your kind words! We’re so glad the service was smooth and timely for your event. It’s great to hear that the custom pens turned out just as you hoped and that the shipping worked out well. We truly appreciate your feedback and look forward to serving you again in the future!
Posted 2 weeks ago
Anonymous
Verified Buyer
“Great pens- fast turn around. Easy design process. Will use again. Thank you!”
Helpful Report
(Cameron Park, 2285) - Posted 3 weeks ago
Thank you for your fantastic review! We're so glad to hear that you love the pens and found the design process easy. Fast turnaround is something we strive for, and your kind words mean a lot to us. We can't wait to work with you again in the future—just reach out anytime!
Posted 3 weeks ago
Anonymous
Verified Reviewer
“Amazing customer service, quick turn-round and, great quality pens.”
Helpful Report
Posted 3 weeks ago
Thank you for the wonderful review! We're delighted to hear that you experienced amazing customer service and appreciated the quick turnaround and quality of our pens. Your satisfaction is our priority, and your kind words inspire us to keep delivering the best. We look forward to serving you again soon—don’t hesitate to reach out!
Posted 3 weeks ago
Anonymous
Verified Buyer
“Excellent Service and fast delivery”
Helpful Report
(Cameron Park, 2285) - Posted 4 weeks ago
Thank you so much for your amazing review! We're thrilled to hear that you received excellent service and fast delivery. Making sure our customers are satisfied is our top priority, and your feedback makes it all worthwhile. If you need anything else in the future, we're just a message away!
Posted 3 weeks ago
Herc A
Verified Buyer
“product is to my expectation and logo was good, so i would use your company again for sure.”
Helpful Report
(Cameron Park, 2285) - Posted 1 month ago
Thank you so much for your fantastic review, Herc! We're delighted to hear that our product met your expectations and that you were happy with the logo. Your satisfaction truly means the world to us. We can't wait to assist you again in the future! If there's anything else you need, just let us know!
Posted 3 weeks ago
Cindy B
Verified Buyer
“Absolutely love the pens we received. We order these every year for our clients and we always get feedback that they last forever. A customer rang 6 years later to rebook us and said they still had our pen in great working order.”
Helpful Report
(Cameron Park, 2285) - Posted 1 month ago
Thank you so much for your wonderful review, Cindy! We're over the moon to hear that you absolutely love the pens and that they’ve been such a hit with your clients over the years. It makes us really proud to know that our products stand the test of time. If there's anything more we can do for you, just let us know! We look forward to serving you again!
Posted 3 weeks ago
Anonymous
Unverified Reviewer
“Quick service, great product, very helpful!”
Helpful Report
Posted 1 month ago
Thanks so much for the amazing review! We're overjoyed to hear you had a positive experience with our speedy service and loved the product. Your kind words about our support mean the world to us. We can't wait to help you again, reach out anytime!
Posted 3 weeks ago
Richard M
Verified Buyer
“Good communication and value of product. Strange that product arrived separately on the same day with different couriers.”
Helpful Report
(Cameron Park, 2285) - Posted 1 month ago
Thank you again, Richard! We're glad to hear that you appreciated our communication and found value in our product. We understand that receiving items separately can be a bit puzzling, we have multiple warehouses across Australia. We will send items directly to you from that warehouse so as to not hold anything up. It was just a fluke that they arrived on the same day!
Posted 1 month ago
Express Promo is rated 4.9 based on 544 reviews
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