Express Promo Reviews

Name: Express Promo
Rating: 4.85

4.9 Rating 643 Reviews

97 %

of reviewers recommend Express Promo

4.9

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

Write Your review

Tell us how Express Promo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Express Promo 5 star review on 16th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what we wanted. The quality is great. Staff were very helpful. Fast shipping. Thanks”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Big thanks for the kind words, Catherine, glad everything turned out just right 💯

Posted 1 month ago

“Using Express Promo was so easy! The online service was prompt and clear throughout the whole experience. The pens arrived quickly and they're exactly what I was hoping for!”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thanks Peter, we're glad everything matched your expectations and that the pens arrived on time! 🖊️

Posted 1 month ago

“Quality of product, engraving and delivery was good. Communication very good. Website a little confusing in relation to adding specialised information”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Appreciate that, Jane! Good to know the wine glasses ticked all the boxes. 🍷

Posted 1 month ago

“Service was very good with speedy delivery. The pens write smoothly but it is too early to know what long time result will be.”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thanks Stanley, glad to hear delivery was fast and smooth so far. Let us know how the pens go long term. ✉️

Posted 1 month ago

“Very good customer service, very helpful and accomadating .”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Glad you were happy with the pen quality, Paige. Thanks again! 🖊️

Posted 1 month ago

“Great product, delivered quickly! Highly recommend.”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Glad you liked the pen design and feel, appreciate the review! ✍️

Posted 1 month ago

“Great price, excellent service, very quick turnaround, and the product was great - we were very happy”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thanks so much, Yvette! Speed and quality is what we aim for every time. 💯

Posted 1 month ago

“Excellent customer service, prompt shipping and great products. Would recommend and use again.”

Helpful Report

(Cameron Park, 2285) - Posted 1 month ago

Thank you for the lovely feedback and for trusting us with your order! 🙌

Posted 1 month ago

“As always great service and great product”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Always appreciate the support, Glen. Thank you again! 👍

Posted 1 month ago

“Very happy with our products and with the customer service we received. Aslo very happy with the fast delivery of my order.”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Thanks Linda, glad the service and delivery met your expectations. 🚚

Posted 1 month ago

“Simple process of ordering which was very helpful. We were updated at each step along the way, so knew at what stage the order was at.”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

We’re so pleased the order process worked well for you. Thanks for the kind words. 🧾

Posted 1 month ago

“Quick and efficient in artwork through to delivery Thank you”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Appreciate the thanks, Glenn. Great to hear everything went smoothly. ✅

Posted 1 month ago

“Quick and easy service and delivery. Will certainly use again”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Thanks Angela, easy and quick is what we aim for! 🕒

Posted 1 month ago

“We could not be happier with the speed of response, turn around from enquiry to order confirmation, delivery, and product quality. Great service at every step. I am happy to highly recommend Express Promo.”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Massive thanks for the kind words, Adam. You’ve been a pleasure to deal with. 💬

Posted 1 month ago

“Good service and pens ordered were delivered in time for function.”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Thanks for your order! We're glad the pens arrived on time for your function. 🖊️

Posted 1 month ago

“IM VERY HAPPY WITH THE PENS THEY HELPED WITH MY LOGO ON THEM AND SHIPPING WAS FAST ASWELL”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Thanks so much, Susan! Glad we could help with your logo and get everything to you quickly. 🚚

Posted 1 month ago

“Express Promo exceeded my expectations! Their customer service was top-notch, and the pens I ordered were absolutely perfect. The engraving was precise, and the quality of the pens is fantastic. Shipping was fast, and the whole experience was seamless.”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

That’s amazing to hear, Kellie! Thanks for trusting us with your order, we’re stoked you loved the pens. ✨

Posted 1 month ago

“Good experience with quality and with service.”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

Thank you! Quality products and great service are what we're all about. Really appreciate you taking the time to share your experience. ⭐

Posted 2 months ago

“prompt and attentive service and some really lovely products. I'm only buying once a year and not big quantities, but I still get great service from all the team. Thank you”

Helpful Report

Posted 2 months ago

This absolutely made our day! We genuinely believe every customer deserves great service, whether you're ordering once a year or every month. Thanks for sticking with us - customers like you make what we do worthwhile. 💙

Posted 2 months ago

“Great communication with staff in regards to artwork, product and time frames. Stock arrived quickly and within the time frame we set. Products are high quality and the printing was exactly what we ordered.”

Helpful Report

(Cameron Park, 2285) - Posted 2 months ago

This is fantastic feedback! We do put a lot of effort into getting artwork right and keeping everyone updated on timeframes. Really appreciate you noticing and taking the time to share your experience. 💬

Posted 2 months ago

Express Promo is rated 4.9 based on 643 reviews