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Express Promo Reviews

4.9 Rating 717 Reviews

97 %

of reviewers recommend Express Promo

Company Reviews

Product Reviews

4.9

Based on 717 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Express Promo:

Empowering Business Growth through Branded Merchandise.

Express Promo is your one stop shop for custom branded promotional products, Print, Apparel and Awards. Established in 2009, Express Promo is 100% Australian Owned and operated, offering truely unique promotional products at unbeatable prices that are guaranteed to earn a high return on investment for your marketing dollar.

Visit Website

Phone:

1300 277 766

Email:

info@expresspromo.com.au

Location:

1/59 Stenhouse Drive, Cameron Park, NSW
2285

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Express Promo 5 star review on 19th November 2025

Express Promo 5 star review on 16th July 2025

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Express Promo 5 star review on 12th March 2025

Express Promo 5 star review on 12th March 2025

77

Anonymous

Anonymous // 01/01/2019

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“all okay very suitable”

Helpful Report

(Cameron Park, 2285) - Posted 3 months ago

Good to hear everything suited what you needed. Appreciate you taking a moment to share🙂

Posted 3 months ago

“Delivery was fast and the product quality was great. There was a mix-up with my original order, but their customer service team responded quickly and resolved the issue without any hassle. The replacement arrived promptly and I’m very happy with both the product and the excellent service. Highly recommend!”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thanks for sharing this, Dennis. Appreciate your patience with the mix-up, and I’m glad the team got everything sorted quickly for you. Happy to hear the replacement arrived fast and you’re pleased with the quality and service 🚚

Posted 3 months ago

“Great product. Fast service. I recommend this company”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thanks for sharing, Danielle. Glad the product and service met your expectations 🏷️

Posted 3 months ago

“Really happy with the quality of the product. They were produced quickly and delivered in a timely manner. Great service.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thanks, Katrina. Happy the products were produced quickly and delivered on time, and that you’re pleased with the quality 📦

Posted 3 months ago

“prompt helpful would recommend to others”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thanks, Craig. Glad the service was helpful and that you’d recommend us to others 👍

Posted 3 months ago

“From the ordering process to the delivery, this order was seam free. I needed the delivery of this product post haste and the communication all the way through was flawless. Goods arrived on time and were exactly as ordered. Thank you.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thank you for sharing, Madonna. Glad the order process and delivery went smoothly 🚚 and that everything arrived on time and as expected.

Posted 3 months ago

“Couldn’t speak highly enough of the company and their products. Very happy, thank you”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thanks for your kind words, Yvonne. We’re happy you’re satisfied with the service and products 🌟

Posted 3 months ago

“Great service. I was a little unsure of what I wanted and chose the option to not pay until the design was approved. I was sent three alternatives and chose the one I liked best. Good quality and exactly as I was after. Thanks team.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thanks for the feedback, Shauna. Glad the design options helped you choose the perfect one and that the final product matched your expectations ✅

Posted 3 months ago

“Hi overall service was great. But the actual product has an issue which I am gathering some info to send through. Some of the names engraved on the glassware isn't very clear. Some works cannot be read properly.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

“Easy to deal with and artwork proof changing was a dream. Highly recommend”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Appreciate this, Jason. Glad the process and artwork changes were smooth for you 🎨

Posted 3 months ago

“Easy approval process, good delivery time and a great product.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

“Ok, listen up, those that know me, know I say it as it is. The level of service was top notch, excellent, brilliant from Express Promo. They emailed me when i forgot to provide the information that was critrical for my goods. I highly recommend Express Promo to you. Thank you . Dezi George.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thank you, Dezi. We appreciate your honest words and the shout-out about the service ✨

Posted 3 months ago

“Amazing promo company to deal with. Communication is excellent and products arrive fast and great quality. Highly recommend!”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thanks for sharing, Kelli. We appreciate your kind words about communication and product quality 🚚

Posted 3 months ago

“We made a last minute decision to purchase the whiskey glasses as prizes for a competition. We had only a week and a half before it occured and live in a rural-remote area. Once the design was approved, we were blown away to be notified the next day that the order was complete and on its way. They arrived with 4 days to spare. We have purchased a range of products from Express Promo over the years, and everytime are ecstatic with the quality and timing. Will definitely return.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

So glad it worked out, Alison. Getting your last-minute order ready quickly and having it arrive on time was important to us ⏱️ We appreciate your continued support.

Posted 3 months ago

“Considerably fast and efficient communication throughout the order until receiving shipment.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

We appreciate your feedback, Alejandro. Glad communication was fast and efficient 📬

Posted 3 months ago

“We had a small order for magnetic badges. They were exactly what we wanted! Awesome service - thank you!”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Glad everything matched your expectations, Kathryn. Happy the staff badges 🆔 came out exactly as needed.

Posted 3 months ago

“Fabulous service - thanks for prompt delivery.”

Helpful Report

(Cameron Park, 2285) - Posted 4 months ago

Thanks for your feedback, Julia. Happy the service and delivery worked smoothly 🚚

Posted 3 months ago

“Ordered some custom wine glasses and they came back so much better than I thought they would be and delivered in record time. Very happy customer”

Helpful Report

(Cameron Park, 2285) - Posted 5 months ago

Such a lovely message, Donna. Great to hear the wine glasses turned out better than expected 🍷

Posted 3 months ago

“Absolutely delighted with Express Promo! We choose them as our other option fell through for pens and they ended up providing us with better quality pens, better service, faster turnaround and cheaper price. After payment and artwork was approved, only took four business days to receive the item! We were beyond delighted to get them so early and that we ended up choosing them :)”

Helpful Report

Posted 5 months ago

We’re so pleased you chose us in the end and that everything from quality to turnaround exceeded expectations. Thanks for trusting us with your order. 🙏

Posted 5 months ago

“Fantastic Service. Pens were beautifully engraved, variety of colours were very popular with our group. Speedy completion of order and free postage an extra bonus. Would definitely recommend and use again”

Helpful Report

(Cameron Park, 2285) - Posted 5 months ago

We’re so glad the engraved pens went down well and that the colours were a hit with your group. Thanks for recommending us. ✨

Posted 5 months ago

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Express Promo is rated 4.9 based on 717 reviews