“I made a withdrawal request and didn’t receive any response for several days. Shortly after, the balance in my wallet suddenly went missing. After a week passed without any clarification, I contacted support through the email in my bio (EMAIL IN MY BIO), and they were able to help me retrieve the lost funds.
Although I’m relieved the situation was resolved, the overall experience left me uneasy. It’s important for users to feel confident that their funds are secure and that any issues will be handled promptly. Strengthening the reliability and responsiveness of customer support would go a long way in building that trust.”
“I've bought the Extension Works WordPress plugin and I have immediately noticed that the product was not for me and gently asked Nicole, (the author of the plugin) for a refund because I was not using her plugin. That was like 4 hours after I've bought the plugin. She refused and said: "If you downloaded the plugin you are not entitled to a refund. I will check the download logs."
Yeah, I downloaded the plugin to see if it suits my need and realize its not, so what ? you keep my money ?
At the end, Extension Works have literally STOLE my money. After realized that they dont want to refund, I tried to contact them by email to understand why and I never got a reply ! I have also contacted them on their facebook page and THEY HAVE BANNED ME off their FB page!! So yeah ! they try to hide from me..and left with my $54 buck !
Im not the kind of man who leave bad reviews but this time, I really feel that I have been scammed!”
