“I don’t like the way check put together. It is very difficult to separate the checks. I ruined many checks trying to get the checks out. I don’t like the size of the checks. I find it difficult to get my printer to print the checks properly. The printer doesn’t line up the checks properly so I can’t use them. I will have to order new checks from somewhere else. I would like a refund from you.”
Hi Lloyd,
I hope you’re doing well. Upon reviewing your order, I noticed that you purchased the Green Safety Executive Deskbook Checks. These are manual checks and are not designed to be used with a printer.
We’d be happy to help you explore other options that may better suit your needs. Please feel free to give our office a call at your convenience. Our Customer Service team is available at 708-613-2447, Option 1, Monday through Friday, from 8:30 AM to 5:00 PM CST.
Thank you for choosing Extra Value Checks. We look forward to assisting you!
“Their product is horriblle. The checks are cheap looking and the extra items I ordered to keep track of the checks I send out are too big for the checkbook and too Large a print aea, they look like they are meant for the jolly green giannt. I will never order from them again. Buyer beware!!!”
Hello Dianne,
I hope you’re doing well. Upon reviewing your order, I noticed that you’ve ordered AccuVision Check Registers. These are specifically designed to assist individuals who are visually impaired by providing extra features to help them see and feel their checks more easily.
To ensure we’re meeting your needs, I’d recommend giving our Customer Service team a call at your earliest convenience. We’d be happy to discuss further options with you. You can reach us at 708-613-2447, Option 1. Our hours are Monday through Friday, 8:30 AM - 5:00 PM CST.
Thank you for choosing Extra Value Checks. We look forward to assisting you!
“I double and triple checked my order, and checks were still printed with the account number in error, and one number was omitted on the deposit slips. Both were supposed to come from the same account. And when I called their customer service to report the errors, she blamed it all on me and charged me again to do the reorder. Sometimes I wonder if they just make their money on reorders?”
Dear Sonja,
Thank you for providing your feedback. I have reviewed your order and wanted to clarify our process. When a customer places an order online, it is sent directly to our printing presses without human intervention. This means that whatever details are entered on the website are what gets printed.
Our policy is to offer a free reprint in case of errors, as we understand that mistakes can happen. However, for orders over $100, we do ask that the customer pay for half of the reprint cost, along with the shipping and handling.
For future orders, I recommend calling our customer service team before placing an order. This way, we can review all the details with you to ensure everything is correct before it goes to print.
We apologize for the experience you've had, but we sincerely appreciate your order. If you have any further questions or concerns, please don’t hesitate to reach out. You can reach us at 708-613-2447, Option 1.
Thank you again, and we look forward to assisting you!
Best regards,
Extra Value Checks
Dear Lisa,
We are sorry to hear about the issue you're experiencing. After reviewing both of your orders, I found that the first order was never shipped. We issued a refund on 11/19/2024 for that order. If the refund is not reflected on your account, please don't hesitate to contact our customer service team so we can look into it further.
You can reach us at 708-613-2447, Option 1. We're happy to assist you and resolve this matter.
Thank you for your understanding.
Best regards,
Extra Value Checks
Hello,
Thank you for your feedback. We use the industry standard 24lb paper for all printed check products. If you are having perforation issues, or feel you have bad printing on your checks, please contact our Customer Service Department so we can better resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2452
Thank you!
Extra Value Checks
Hello,
We are very sorry to hear that you are unhappy with your checks. We have a large variety of checks to choose from with different designs and features. Please give our customer service team a call so we can make this right for you.
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2447
Thank you!
Extra Value Checks
“Your service was fine! But the quality of the checks was not good!!! I am not able to tear a check out of the book without tearing the top of the check completely off!!!”
Hello Ron,
Thank you for your feedback. We use the industry standard 24lb paper for all printed check products. If you are having perforation issues, or feel you have bad printing on your checks, please contact our Customer Service Department so we can better resolve this issue for you!
Customer Service can be reached M-F 8:30am-5pm CST at 708-613-2447
Thank you!
Extra Value Checks
Hello!
I am very sorry to hear you were disappointment with your order. We use the industry standard 24lb paper for all printed check products.
If you have any questions or concerns regarding this matter please feel free to reach out to our Customer Service team at 708-613-2447.
Thank you,
Extra Value Checks
Hi there,
We're so sorry to hear you didn't receive your checks. I am having a Customer Service Representative reach out to you now to rectify the situation.
Thank you and have a great day!
Hello
Thank you for your review!
Your order was received on 6/12 and shipped on 6/18 (4 Business Days), standard production is 3-5 business days.
Upon completion we shipped your order by the selected Overnight Shipping; UPS references in the tracking details that "Uncontrollable events have delayed delivery. " which delayed delivery by a single day.
Tracking indicates delivery was made to you on 6/20.
We apologize for the less than expected performance by UPS.
Hello
Thank you for your review!
We do see that you spoke with a representative who has explained that we had been holding your review for additional information requested via email to you.
We show that as a result of your conversation with our representative your order has been cancelled and refunded.
Should you require additional support please don't hesitate to call: 708-613-2452
“The checks I received don't look like real checks. The design has thick lines and overall I refuse to use them as they look like just a yellow piece of paper with thick lines and text. Not happy with that design at all. Needless to say I will not be using these checks at all.. I need to reorder new ones as these will make my business look like a joke. Get rid of that design.”
Hello
Thank you for your review!
You have purchased our "AccuVision" checks which are designed for visually impaired individually. The thick lines and larger text make this product easier to use for these individuals.
Please contact us by phone for guidance on an alternate product if you do not require the special features included in this product.
Ph: 708-613-2447
“The checks I received didn't have color. They are white. They look fake... How I didn't get standard color I don't know. Then the suite number was dropped of the shipping address and that was a nightmare.”
Thank you for your order of Custom Photo Checks!
This item allows the customer to add both image and background color, you did not select a background cover thus opting for logo only.
Additionally you indicated suite # was dropped of the shipping address; no suite number was provided to Extra Value when the order was submitted.
We would like to help, please contact customer service if you would like additional support.
Ph: 708-613-2447
Hello Neal,
Thank you for your feedback!
Our records indicate your order was placed on 4/25, you did request a production rush.
We produced and shipped your order the following day on 4/26.
For shipping method you selected our "Trackable" which we provided an expectation of order receipt between 6 and 10 business days. Records indicate your order delivered on 5/13.
We do agree the expectations fell short of normal expectations and have refunded you 1/2 of the shipping charge, in the amount of $9.26.
Please accept our apologies as this is certainly not the customary experience!
Dear Harrison,
Thank you so much for taking the time to provide us with your valuable feedback on Extra Value Checks. We truly appreciate hearing about your experience and we sincerely apologize for any inconvenience caused.
We see that you ordered our Deskset Blue Safety "Personal" Checks, perhaps you are looking for Business Checks.
We would like the opportunity to assist further. Please contact our customer service team for support.
Ph: 708-613-2447
Thank you for choosing Extra Value Checks, and we look forward to hearing from you soon.
Best regards
Thank you so much for sharing your feedback about Extra Value Checks. We truly appreciate that you took the time to let us know about your experience.
Your satisfaction is our top priority, and we strive to provide products of the highest quality to our valued customers.
We use industry standard, 24 LB check stock; additionally our product meets all requirements for check printing standard as recommended by the ABA.
To address these issues and make things better for you and our future customers, we would encourage you to contact our customer service team during business hours.
P: 708-613-2447
M-F 830-5 CST
We value your opinion and want to ensure your complete satisfaction when using Extra Value Checks.
Once again, we genuinely appreciate your feedback and hope to hear from you soon.
