ezybook.co.uk have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.
“
My experience was top-notch! The directions to the parking spot were super clear, and swapping keys and paperwork was a breeze. Plus, my car was ready and waiting for me when I got back - no hassle at all. And the best part? The price was really competitive. I'll definitely be using this service again!
”
- Petr Červinka
“
I booked Hunters car book through Ezybook. It was good price and easy website to understand.
At the drop off, it was so good and easy. Quick transfer.
Very good. Easy drop off. Good transfer. On return engine was on , car was warm and ready to leave. Excellent service"
”
- Anonymous
“
Cancelled beginning of June. Still getting bull and NO refund which they say is 14 working days? Contacted 13th July & told nothing has been processed STILL!!!
Was going to rebook for August, not now will avoid at all costs.
”
- Gordon Bell
“
To date after many emails and phone calls still no refund.
”
- Anonymous
“
When I asked for a refund they only provided half and would not take responsibility for the misinformation on website.
”
- Sandra M Smith
“
My experience was top-notch! The directions to the parking spot were super clear, and swapping keys and paperwork was a breeze. Plus, my car was ready and waiting for me when I got back - no hassle at all. And the best part? The price was really competitive. I'll definitely be using this service again!
”
- Petr Červinka
“
Excellent service from start to finish. Smooth communication, friendly driver, and hassle-free terminal transfers. Great value – highly recommended
”
- Rose Taylor
“
Excellent service! Parking at Terminal 5 was hassle-free and easy to arrange. I had my doubts at first, but the process was surprisingly smooth. The shuttle bus was quick and efficient, with only a 5-minute wait on both arrival and return. Everything went perfectly with no complications.
”
- Leon Pearson
