Face Aesthetics uk Reviews

4.7 Rating 23 Reviews
91 %
of reviewers recommend Face Aesthetics uk
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Phone:

01163090182

Email:

bookings@faceaestheticsuk.com

Location:

1 Francis Street, Stoneygate, Leicester
Leicester
LE2 2BE

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Was told I was having and paying £245 for 2ml, was probably 1ml, asked repeatedly for corners to be done, they were not, I also think hardly anything goes into bottom lip, am disappointed. I had Tina in leicester for mine
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Posted 2 years ago
I am deeply disappointed with this company. I bought a raffle from this clinic to compete for a £ 500 prize in cosmetic procedures. I received an email confirming that I was the winner. When I had contacted the clinic via Instagram, the clinic simply said it was a mistake and stated that I was not the winner. In the Instagram stories, they shared the numbers drawn and another winner's photo (I have a screenshot of everything). When questioning the clinic, they simply ignored the email they sent me informing me that I had won. The numbers that were drawn are 6 random numbers. They had sent my raffle numbers with a total of five SEQUENTIAL NUMBERS (example: 5, 6, 7, 8, 9) and not random like the "supposedly drawn" ones; besides that, the number templates were totally different. My numbers had grey colours background, while those of the "supposed" winner the numbers with a totally different look as if generated by another program. When I have questioned the clinic why I received only 5 numbers while 6 were drawn, they simply viewed my question and did not answer. I asked twice and received no answer. Starting from this totally unpleasant and unprofessional situation, I doubt the suitability of this clinic. I leave here my comment for everyone to see what they did, and I hope you who is reading my comment do not have the same experience. I have a screenshot of everything to prove that I am telling the truth. The least that this clinic should do was bear the irresponsibility, but they preferred not to answer my questions. I do not recommend a company that does not act consistently and correctly.
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Posted 3 years ago
Hi Allesandra, thank you for taking the time to write this review regards our recent raffle. We apologise again for the error we made with announcing the winner. This was whole heartedly an error on our part, for this we refunded your ticket straight away and would like to offer you a 20% discount, for any treatment you prefer, at any time in 2021. As you will see by all our other reviews, our treatments and service are highly regarded, not to mention the free consultation we offer to all our potential clients with non obligatory advice. Which you have also had for several weeks via messages. Have a great day and we hope to see you in the clinic, just as soon as you're ready to accept our 20% discount offer to apologise :)
Posted 3 years ago
Face Aesthetics uk is rated 4.7 based on 23 reviews