Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, HEMDALE BUSINESS PARK, 1 Finch Way, Hemdale Industrial Park, United Kingdom
Rating: 4.62

4.6 Rating 9,686 Reviews

92 %

of reviewers recommend Factory Direct Flooring Ltd

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Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park,
HEMDALE BUSINESS PARK,
1 Finch Way, Hemdale Industrial Park
United Kingdom
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 13th March 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“was very pleased with the response for samples of vinyl flooring we have not ordered yet but will do so when ready, good variety and great prices.”

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Posted 7 years ago

“Excellent service,very prompt delivery and perfect in my living room, cannot fault this company”

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Posted 7 years ago

“I'm still waiting on my delivery. Driver came in at 10am 2 days in a row. I understand I accepted the terms and conditions, mainly to proceed the order.. but once the order was processed, I did get a call to arrange delivery, and I did explain we are a restaurant and that someone is on site from 11am. Putting a simple note to the driver for delivery is standard practice. But it doesn't seem to be a service you care about. Now I have 2 days delay for the works, with builders still waiting for material. I hope to resolve the issue today.”

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Posted 7 years ago

“Sent sample as requested in a day or two, Unfortunately the wrong shade for my project However will definitely use again”

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Posted 7 years ago

“First class service and quality is great”

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Posted 7 years ago

“Samples of Vinyl came within 2 days Excellent service”

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Posted 7 years ago

“I requested a sample of vinyl flooring and it came within 2 days. Amazing. I will be ordering in due course. Thank you.”

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Posted 7 years ago

“Only ordered a free sample to see what the vinyl flooring was like compared to a high street store, it was the same so will be ordering from Factory Direct Flooring as it’s a lot cheaper.”

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Posted 7 years ago

“Customer service was brilliant, within an hour of me placing the order they had phoned and arranged delivery! Am looking to see the flooring down in my kitchen :-)”

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Posted 7 years ago

“Have only ordered samples for an upcoming project but they arrived quickly and will consider for purchase.”

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Posted 7 years ago

“Prompt delivery. Good quality product. Good prices.”

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Posted 7 years ago

“Very pleased with your service and also the quality of the flooring purchased”

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Posted 7 years ago

“Dissapointed! Checked for availability, all good, requested sample all good! Placed my order not enough stock! Searching for my flooring elsewhere now!”

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Posted 7 years ago

Dear Mr Fitch, Thank you for your review. We have sold quite a lot of the Addington smoked oak recently and this has now left us with a limited stock i'm afraid. All of our products are live on the website so stock levels change daily. I am sorry we were not able to fulfil an order on that particular product at the moment.

Posted 7 years ago

“Thank you for the very swift delivery of the sample vynl. Excellent service.”

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Posted 7 years ago

“Very quick service.thank you.”

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Posted 7 years ago

“Ordered samples and they arrived next day. Great service will be back to order flooring now I've made my decision”

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Posted 7 years ago

“Only samples requested but came return of request thank you not decided yet might have to order a couple more. Thank you.”

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Posted 7 years ago

“Very quick service on the sample ordered.”

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Posted 7 years ago

“Needed a sample in order to start a room design and sample was free and good size and delivered super fast. I look forward to using them again!”

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Posted 7 years ago

“Easy site to navigate and very fast delivery on samples made my life much easier”

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Posted 7 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,686 reviews