Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, HEMDALE BUSINESS PARK, 1 Finch Way, Hemdale Industrial Park, United Kingdom
Rating: 4.62

4.6 Rating 9,686 Reviews

92 %

of reviewers recommend Factory Direct Flooring Ltd

Company Reviews

Product Reviews

6,549

Questions

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park,
HEMDALE BUSINESS PARK,
1 Finch Way, Hemdale Industrial Park
United Kingdom
CV11 6TQ

Write Your review

Tell us how Factory Direct Flooring Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Factory Direct Flooring Ltd 5 star review on 13th March 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No point reviewing until it's delivered.”

Helpful Report

Posted 3 years ago

“No complaints product came wrapped well and in good condition.”

Helpful Report

Posted 3 years ago

“Very helpful customer service. CARL was super helpful. Big shout out to him!”

Helpful Report

Posted 3 years ago

“Really good quality delivered on time and with care this is my first time purchasing but will be purchasing alot more”

Helpful Report

Posted 3 years ago

“The staff very eficiente and helpfull. The order arrived on tiene. The Quality if the flooring the Best. Thank you”

Helpful Report

Posted 3 years ago

“This is a great flooring for the price have used it three times now and will use it again”

Helpful Report

Posted 3 years ago

“I ordered 60m2 of black vinyl for my kitchen. I received an update telling me it was cut and ready for shipping and then it never arrived. A few days after the delivery date I phoned and was told the order was cancelled because they don’t deliver to Northern Ireland. If I hadn’t phoned I would never have been told. Disappointing.”

Helpful Report

Posted 3 years ago

“First time ordering flooring online, and first time using Factory Direct Flooring Ltd. I was impressed in how quick the flooring was delivered, and the professionalism and care taken by the delivery men when bringing the flooring into my home. When it came to laying the flooring, my fitter found it straight forward to lay, and I must say this is by far the best flooring I've had in my living room, lets hope it meets up to durability now...although my home is a home where people take their shoes off at the door.”

Helpful Report

Posted 3 years ago

“Not arriving till next week”

Helpful Report

Posted 3 years ago

“Excellent service really pleased would use again a good quality item”

Helpful Report

Posted 3 years ago

“Good quality service, good quality vinyl floor covering”

Helpful Report

Posted 3 years ago

“Fantastic pre sales support , delivered on time and before Christmas , very pleased with the price and quality of the flooring too. Highly recommend”

Factory Direct Flooring Ltd 5 star review on 5th January 2023

Helpful Report

Posted 3 years ago

“Happy with the product and price. Particularly pleased with customer service, no messing getting through and they were helpful and reassuring.”

Helpful Report

Posted 3 years ago

“The gentleman I spoke to regarding laminate flooring was very helpful and even worked out the other essentials that I would need as I had no idea what I was doing. Very satisfied customer. Thank you”

Helpful Report

Posted 3 years ago

“Fantastic service, the flooring is amazing quality, im in love with it! Delivery was great and customer service fantastic. Would recommend 100%”

Helpful Report

Posted 3 years ago

“The lino was ripped on arrival. We were limited in time so cut off the torn part and will purchase an alternative cover flooring in place. Looks lovely delivered well but damaged.”

Helpful Report

Posted 3 years ago

“Fast fault free delivery ... very polite and helpful delivery driver and flooring as always exceeded expectations...”

Helpful Report

Posted 3 years ago

“Excellent service would highly recommend !!!”

Helpful Report

Posted 3 years ago

“It is important to know how much items left in stock, otherwise customers just waste their time.”

Helpful Report

Posted 3 years ago

“Easy to order online. Order delivered correctly. Nice vinyl floor for kitchen floor.”

Helpful Report

Posted 3 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,686 reviews