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Fantastic Services Reviews

4.4 Rating 1,161 Reviews
B
Happiness Grade
Read Fantastic Services Reviews

About Fantastic Services:

Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.

Visit Website

Phone:

20 3404 3444

Email:

customercare@fantasticservices.com

Location:

9 Temsford Close,\nNorth Harrow

Fantastic Services have a Customer Happiness Grade of B. Customers love their customer service and are happy with their prices and refunds.

B-

Price - Average

66.67%
Industry Average
Price is perfect!
- Manfei
The impression I got from customer serivce was that if I was not going ahead with the serivce I would be still be charged the full price.
- Mr G Manik
Was very easy to book on the website. The price was excellent especially as I have the Fantastic Services membership discount. Highly recommend it. The cleaner came she had great communication skills she was friendly understanding and a great service was provided. She kept me updated and was professional throughout.
- Catherine Vincent
B-

Refunds - Easy

72.22%
Industry Average
Since posting the review below, customer services have been in touch and gone to great lengths to redeem the situation, with full refund and apology and assurance that this service does not reflect their accepted standards and that if I give them another chance they guarantee an excellent service.
- Louise Murray
So I'm owed a 50%-ish refund, but it's impossible to contact a human at Fantastic to get a partial refund.
- Matt B
*edit* I was contacted by Fantastic Services after the 1st phonecall to clear up the refund situation and thanks kindly to the person I was in contact with, I was refunded in full *edit* Booked for Saturday 13th July.
- Tony Field
92.34%
Industry Average
Since posting the review below, customer services have been in touch and gone to great lengths to redeem the situation, with full refund and apology and assurance that this service does not reflect their accepted standards and that if I give them another chance they guarantee an excellent service.
- Louise Murray
An excellent service, professional and well worth the outlay. I will use them again, a very grateful customer. 10 out 10 stars. Thank you
- Eileen
yes great service
- Antony