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Fantastic Services Reviews

4.4 Rating 1,145 Reviews
B-
Happiness Grade
Read Fantastic Services Reviews

About Fantastic Services:

Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.

Visit Website

Phone:

20 3404 3444

Email:

brandkeeping.cs@fantasticservices.com

Location:

9 Temsford Close,\nNorth Harrow

Fantastic Services have a Customer Happiness Grade of B-. Customers love their customer service and are happy with their prices and refunds.

C

Price - Average

63.64%
Industry Average
Price is perfect!
- Manfei
The impression I got from customer serivce was that if I was not going ahead with the serivce I would be still be charged the full price.
- Mr G Manik
Was very easy to book on the website. The price was excellent especially as I have the Fantastic Services membership discount. Highly recommend it. The cleaner came she had great communication skills she was friendly understanding and a great service was provided. She kept me updated and was professional throughout.
- Catherine Vincent
C

Refunds - Average

60.00%
Industry Average
So I'm owed a 50%-ish refund, but it's impossible to contact a human at Fantastic to get a partial refund.
- Matt B
*edit* I was contacted by Fantastic Services after the 1st phonecall to clear up the refund situation and thanks kindly to the person I was in contact with, I was refunded in full *edit* Booked for Saturday 13th July.
- Tony Field
I was contacted by a lovely customer service personal who went through all the details of my experience and not only apologised for all the inconvenience but facilitated a refund of membership.
- Montila Ghosh
93.03%
Industry Average
Best services ever. I am so happy with the "Oven Cleaning Service" from Fantastic Services. When my husband saw the oven, he said "PERFECT" and my girl who loves baking said "WOW, it's as good as new". We will definitely use the services from Fantastic Services for our appliances.
- Tiffany
Fantastic Services provided a good service
- Simone
Using this company feels like dealing with a large, automated system that lacks flexibility and won't resolve your issue. You're better off working with a smaller company that takes your concerns seriously and has the expertise to solve your problem. *********** Since this review, Fantastic Services have contacted me and offered a solution and therefore I have now updated my review to reflect their service.
- Shar