“La ditta più disorganizzata che ci possa essere!!! Non rispondano al email, non rispondono alle chiamate. Hanno mandato il pacco all'indirizzo sbagliato!!! Dopo aver fatto l'ordine e pagato in pieno, mi mandano un messaggio dicendo che metà dei prodotti mancano!! Non ho ricevuto nessun rimborso. L'ordine è perso!! NON COMPRATE DA LORO SONO DEI CIARLATANI!!!”
“I bought a product there of which one of the important ingredients was no longer present (this is exactly why I bought the product). At first they did not respond to my complaint at all. Only when I started a complaint via PayPal did they respond to the complaint. The product was supposed to be returned, but it was never collected. I did not receive my money back either. This is unstylish to treat your customers like this. I will never buy from here again.”
“For the past week I’ve been trying to reach someone at the customer service and no response.
Paid for my order a week ago, got a confirmation but still haven’t received any email with the status of my order and no information about my order on my account at Farmae.
Tried sending messages in Italian but also got ignored.
Do not recommend Farmae.”
