Farmison & Co Reviews

Name: Farmison & Co
Address: Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Aberdeenshire
Rating: 4.80

4.8 Rating 30,350 Reviews

95 %

of reviewers recommend Farmison & Co

4.8

Based on 30,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone

Verified review from genuine Farmison & Co customer.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Harlaw Road Inverurie Aberdeenshire, , Aberdeen,
Harlaw Road Inverurie Aberdeenshire, , Aberdeen
Aberdeenshire
AB51 4FR

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Farmison & Co 5 star review on 14th May 2024

1579

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Christmas order didn’t include the ham that I had ordered. I tried calling the help number and the answer was “ not available “ This was on December 23.Also sent email but no reply until 12/28 . I am a long time customer of Farmison and I was most disappointed not only with this problem but the following. 1-10 Pigs in blankets bland and lacking flavour. 2 types of stuffing were bland and like a burger.1 Turkey 8.5 Overall the complete order gets 5 out 10 Will I use Farmison again. I don’t know. Since I first used you the quality has declined. There are other butchers on line to consider. I wish you a successful 2024 Michael Walsh”

Helpful Report

Posted 2 years ago

“I ordered Beef Wellington. It came with a red wine sauce,a potato dish, and a rather splendid resting rack and board, which was the best bit of the order, sadly. The red wine sauce was inedible, extraordinarily sweet but otherwise tastless. We binned it. The potatoes tasted good. But they were over cooked on arrival, and quite broken up, so would never have absorbed all the sauce if I had followed the cooking time. As for the Wellington, although it looked lovely, I was very disappointed. It arrived partially defrosted, with the bottom a shocking mess with leaking juice. There was no cooking instructions with it, so I followed the instructions online, exactly, and using a meat thermometer. The bottom pastry simply did not cook. The beef was dry, and overcooked. I shall not be ordering again.”

Helpful Report

Posted 2 years ago

“Very disappointed with the turkey which arrived frozen, all other meats fresh and lovely. When I complained I was told I was wrong despite there being icicles inside the turkey 2 days after it was delivered. This meant I cooked it for an extra hour to ensure it was safe drying out the breast meat. Still waiting reply”

Helpful Report

Posted 2 years ago

“not properly insulated so everything was defrosted”

Helpful Report

Posted 2 years ago

“I have given two stars because from past purchases I know the products to be of good quality however, you took £102.99 from my account for an easy carve turkey plus delivery on the 22nd Dec. The turkey never arrived. We spoke to Simon at Customer Services who informed us that DPD had put a message up on his screen relating to our purchase saying that the package had been damaged and they would not be delivering our turkey. Simon assured us that we would receive a full refund on the 27th December into the account which had paid out the £102.99 to you. It is now heading for midnight on that date and no such refund has been received. Whilst the non-receipt of our turkey may not be directly your fault, your use of DPD, one of the worst couriers in our experience, is not impressive. Furthermore your failure to ensure delivery together with no refund is a breach of contract. I shall not be ordering from you again. Should a refund of £102.99 not be received into my account by the 28th December I shall be taking the matter further.”

Helpful Report

Posted 2 years ago

“Meat was good but the duxelle let it down badly. Bit of a funny taste to it. I’ve had a lot of beef wellingtons and cooked quite a few myself but bought this to save any hassle. I should have just got a fillet, or made a wellington myself. I tried the red wine sauce but wasn’t impressed with that either. The beef dripping potatoes were pretty good though. All in all, it was a let down. My missus was disappointed as well.”

Helpful Report

Posted 2 years ago

“V disappointed. After several years of lovely products from Farmison, this year’s roast was tough and fatty and had a strange taste despite being cooked exactly to instructions . No one wanted any- wound up throwing most of it out.”

Helpful Report

Posted 2 years ago

“Worst turkey we have ever had unfortunately. Tough and sinewy. Can’t recommend.”

Helpful Report

Posted 2 years ago

“Not as good as hoped for considering price. Meat packed out at each end with lots of claggy pastry to make it look bigger. Cooked exactly as downloaded instructions but pastry still raw & core temp already 56*c after 26 min. By time pasty in finished state meat was very well done. Disappointing.”

Helpful Report

Posted 2 years ago

“The he order received was completely wrong on Christmas Eve which left me running about trying to source food for Christmas dinner. Customer service was fine and advised money would be reimbursed however this takes time. Given the date of the delivery no other order could be arranged.”

Helpful Report

Posted 2 years ago

“Tough, fatty, Christmas ham. Supermarket ones are cheaper and better. Also a crazy amount of promotional emails. 20 over the course of a week.”

Helpful Report

Posted 2 years ago

“I cooked my beef from my first order yesterday. I have to say I was very disappointed for such an expensive piece of meat (32day rolled rib of beef, cost over £90) Joint looked ok from outside but on testing with thermometer cooked very unevenly and this was reflected when carving. Some medium rare, other parts over cooked and huge piece of gristle in centre. Felt very much like different meats put together. This was a special early Christmas meal and I was pretty gutted having spent the day preparing a lovely meal that the end result was not what I had hoped. Meat was cooked as per the website instruction. Received a generic response from Farmison offering £20 credit on another order but wouldn’t trust them to provide a decent piece of meat again for that price.”

Helpful Report

Posted 2 years ago

“The hot dogs tasted nothing like any we have had in the past, and had very tough skins: unusually disappointing for Farmison. They need more natural flavouring.”

Helpful Report

Posted 2 years ago

Thank you, Robert, for providing us with your feedback regarding your experience with Farmison & Co. We are sorry that our hot dogs did not meet your expectations. We take this feedback seriously and have passed on your comments to our Executive Chef to review. We appreciate you taking the time to leave your thoughts on the Hot Dogs and if there is anything else we can help with please contact our Customer Care team!

Posted 2 years ago

“Unfortunately I only received 2 of the 3 T-bone steaks I ordered and the weekend dinner fell a bit short on quantity as a result. The tenderloin section of the steak was very small on both cuts. I was offered a replacement the following week but I accepted the refund instead. This is the only time I haven’t received the full order to be fair and the quality is generally very good so I will continue to recommend your company”

Helpful Report

Posted 3 years ago

“I have to be honest .. on offer it’s good, but not at full price. First of all it was sent to an entirely different building that we didn’t get for over 24 hours. The meals were good but never at RRP… and for two people! Not on your life. The steak was nice but again when you consider the actual price. Number doesn’t connect to the company and had no real help with the fact it was missing for over a day from neither Farmison or DPD. I wouldn’t order again unless the offers were excellent”

Helpful Report

Posted 3 years ago

“Was initially glad they were back as have ordered previously regularly but prices have gone up too much. … always good value before .am sure meat is still excellent but I am put off by the price hikes in comparison to another excellent supplier I have found in the interim. A shame”

Helpful Report

Posted 3 years ago

“Far too expensive for what you actually receive. The customer care team are pretty poor. Only really want to give you discount vouchers for future purchases from them, not a refund. Seems once they have your hard earned money, theres little or no chance of getting your £ back”

Helpful Report

Posted 3 years ago

“Meat advertised is not so nice when you receive it”

Helpful Report

Posted 3 years ago

“Sou vide beef joint was roasted to 56 degrees using thermometer but the result was a good looking but tough eat. A pricey and very disappointing meal.”

Helpful Report

Posted 3 years ago

“Will not use again. I ordered a specific product and rather than give me the option of changing when not available, they just substituted for something I did not want and still charged me the full amount. They emailed me the night before when it was too late to do anything about it and ignored my email saying please don't send.”

Helpful Report

Posted 3 years ago

Farmison & Co is rated 4.8 based on 30,350 reviews