Farmison & Co Reviews

Name: Farmison & Co
Address: Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Aberdeenshire
Rating: 4.80

4.8 Rating 30,350 Reviews

95 %

of reviewers recommend Farmison & Co

4.8

Based on 30,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone

Verified review from genuine Farmison & Co customer.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Harlaw Road Inverurie Aberdeenshire, , Aberdeen,
Harlaw Road Inverurie Aberdeenshire, , Aberdeen
Aberdeenshire
AB51 4FR

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Farmison & Co 5 star review on 14th May 2024

1579

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality meat. Well worth spending a little more.”

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Posted 3 years ago

“Always fresh, always great meat”

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Posted 3 years ago

“Amazing, delicious natural skin cased sausages, what a Banger should taste like. The best I have tried since l don't know when.”

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Posted 3 years ago

“Believe any hype. The meat tastes AMAZING. Loved everything we have tried so far. Especially the steak box. We have passed it on to as many people who will listen.”

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Posted 3 years ago

“I find orders arrive timely and well packaged. The meat is always of excellent quality and enjoyed by all”

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Posted 3 years ago

“Very disappointed to find that Farmisons informed me that they had replaced an item with another after they had dispatched my order. Surely a quick call or email to ask if this was acceptable is the way to conduct business. Have not ordered from them since as it has shaken my confidence in the way they operate. Shame as the bacon & beef is excellent.”

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Posted 3 years ago

I am sorry that you feel this way and I would like to reassure you that it is never our intention to disappoint our customers, especially valued customers like yourself who have been extremely loyal to us. We aim to fulfil all of our customer orders 100% but unfortunately, from time to time the stock we initially thought we would have is not available, this can be due to quality control or supplier levels. Although your order was placed in advance we only get told of order changes later on in the day and after all, orders have been dispatched. But again we cannot apologise enough for this inconvenience. We would hate for any of our customers to go without so we send the orders on their dispatch date so they can arrive on the date that our customers have selected themselves for delivery. This is why we send out what we can on your order instead of holding it back. I hope this goes in some way to explaining our process and if you would like to discuss this further please contact Customer Care on 01765 824050. We look forward to hearing from you. Customer Care

Posted 3 years ago

“Changed part of the order, admittedly only slightly but only told after it was dispatched, would have been nice to have been given the option to cancel item.”

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Posted 3 years ago

Thank you for taking the time to leave a review. I am sorry that this has happened and I would like to reassure you that it is never our intention to disappoint our customers, especially valued customers like yourself who have been extremely loyal to us. We aim to fulfil all of our customer orders 100% but unfortunately, from time to time the stock we initially thought we would have is not available, this can be due to quality control or supplier levels. Although your order was placed in advance we only get told of order changes later on in the day and after all, orders have been dispatched. But again we cannot apologise enough for this inconvenience. I hope this goes in some way to explaining our process and if you would like to discuss this further please contact Customer Care on 01765 824050. We look forward to hearing from you. Customer Care

Posted 3 years ago

“Top quality meat with exceptional customer service. If my photo uploads, it shows a Farmison steak on the left and a supermarket steak on the right. Both were cooked in the same way and at the same time. Sometimes pictures really are worth a thousand words…”

Farmison & Co 5 star review on 13th May 2022

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Posted 3 years ago

Wow, thank you for such a wonderful review. We are so pleased to hear you are enjoying your produce. Thank you for your continued loyal custom - We look forward to speaking to you soon. Customer Care

Posted 3 years ago

“Delicious meat, every time. Easy online ordering and delivery was bang on time. My leg of lamb was a real treat for Easter and we have just enjoyed a beef topside joint for our roast this Sunday. Such tender beef. Will definitely be ordering again.”

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Posted 3 years ago

Thank you Penelope for your lovely review, we really appreciate it. We are delighted to hear that you enjoyed your Leg of Lamb and Topside. Thank you for your custom and we look forward to hearing from you again. Customer Care

Posted 3 years ago

“Always a pleasure to order from farmisons..the customer service..products and delivery are excellent...I am saving up for my next order...”

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Posted 3 years ago

Hello Irene, thank you for your lovely review. We are so pleased to hear that you are happy with us. Thank you for your custom and we look forward to speaking to you soon. Warmest regards, Customer Care.

Posted 3 years ago

“This was my first order and I don't even know where to start. The delivery was impeccable, the packaging surpasses all my expectations and the timing was perfect. I order two Picanha joints, they come exactly as I wanted them, so tender and with the right amount of fat. Also, have to say that placing the order was so smooth and straightforward. This is an AMAZING product, with an AMAZING service!! Well done FARMISSON & CO!!! Definetly will keep buying and trying all the amazing variety of products you have!”

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Posted 3 years ago

Hello Valentina, thank you so much for your wonderful review. We are so pleased to hear that your Picanha joints were enjoyed. Thank you for your custom and we look forward to speaking to you soon. Warmest regards, Customer Care.

Posted 3 years ago

“Farmison offer a great range of ethically sourced meat, always excellent quality, properly looked after and I cannot recommend them enough.”

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Posted 4 years ago

Hello Edward, thank you for your lovely review and for caring about where your food comes from. It's lovely to hear that you are enjoying our products and we look forward to hearing from you soon, Warmest regards,

Posted 3 years ago

“Awsome thank you xx”

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Posted 4 years ago

Hello, thank you for taking the time to post a review. I am so pleased to hear that you are happy with us, thank you for your custom and we look forward to speaking to you again soon. Warmest regards,

Posted 3 years ago

“So much fat! We bought a large rib of beef for a pre Christmas family gathering that Covid sadly prevented. We bought it out of the freezer for Easter and we're shocked to realise just how much fat there was! I like plenty of fat on a joint but this was I think at least 50% fat. The meat itself was good and at least I will be able to keep us in dripping for the next year. This was not up to the standard we have had before. Attached photo of fat to be rendered.”

Farmison & Co 2 star review on 18th April 2022

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Posted 4 years ago

Hello Lynne, thank you for taking the time to leave us a review. Our sincere apologies that you found the Fore Rib Of Beef in your order fatty. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you. Customer Care

Posted 3 years ago

“Customer service very good. Lovely girls ☺️”

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Posted 4 years ago

Thank you for your review. I am pleased to hear that you are happy with our serivce. We look forward to hearing from you soon. Warmest regards,

Posted 3 years ago

“I have been a regular customer for several years – lots of orders too… I ordered a product (mid-morning) which required dispatching on that day (Monday 11th) – not ideal as my order was for Easter. Nonetheless, I added additional items and proceeded. I received an email timed at 16:40 stating “Unfortunately due to a stocking issue we have none of the teriyaki glazed pork & duck koftas available for your order”. I responded within 30 minutes & the following day however, I have just received a response (noon on Wednesday). This is not the first for me and now becoming a regular issue – advertising products / taking customers money / failing to fulfil orders. In short, I was given no opportunity to add to my Easter order / delay my delivery / or cancel the same. The lack of foresight is incredibly poor. These questions were posed however, I have received no substance response. Ignored with an apology… Very poor indeed”

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Posted 4 years ago

Hello Stuart, thank you for taking the time to post a review. I am sorry to hear that you were affected by a stocking issue. I can see that you have been speaking to a colleague in our Customer care Team. If you would like to discuss this further, please reply to the email sent. We look forward to hearing from you. Warmest regards,

Posted 3 years ago

“Had Lamb Madras very disappointed!! How van call curry beyond me . More like lamb gravy with very small bits of lamb . No spice flavours at all and no heat defiantly won't order again !!”

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Posted 4 years ago

Hello Laurence, sorry to hear you were unhappy with your Madras. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you

Posted 4 years ago

“1. Meat and products VERY delicious and you know where they are sourced from and nurtured with care on all counts. 2. Ordering is VERY easy. 3. Delivery tracked and excellent. 4. Onsite recipes for inspiration. What more could you want!”

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Posted 4 years ago

Hello Linda, thank you for your lovely review, we really appreciate it. We are delighted to hear that you are enjoying your produce. Thank you for your custom and we look forward to hearing from you again.

Posted 4 years ago

“This take on a Madras was a travesty. Whislt there isn't a definitive Madras as such to judge flavour by, they all at least belong to a general overall family flavour that one would recognise as being a Madras. This wasn't it. It didn't taste like any Indian/Bangladeshi cuisine that I've become used to in over 30 years, so much so I couldn't say what it was supposed to be. There was an inordinant amount of gravy and at least half of the slow-cooked lamb had simply disintegrated into it. Had I been served this in a restaurant it would have gone straight back. Even balti houses do a far better job. The quality on display here is a sad reflection on Farmison's core business of providing truly excellent fresh meat, which on this showing, they should stick to.”

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Posted 4 years ago

Hello Terry, our sincere apologies that you were unhappy with your Madras. We would love to be able to rectify this for you and restore your faith in the product. If you haven't already done so please contact Customer Care on 01765 824050 as we would like to resolve this for you. We look forward to hearing from you.

Posted 4 years ago

“Today we are having a family celebration so I slow cooked (5 hours yesterday) a beautiful piece of brisket. I follow the Farmison recipe but I also keep the fat from the meat and let it solidify in the fridge overnight. Today I have flavoursome beef dripping to use for the Yorkshire puddings. Thank you, Farmison for yet another excellent Sunday lunch.”

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Posted 4 years ago

Hello Iris, thank you for your lovely review, we really appreciate it. We are delighted to hear that you enjoyed your Brisket and how you have prepared and cooked it sounds amazing. Thank you for your custom and we look forward to hearing from you again.

Posted 4 years ago

Farmison & Co is rated 4.8 based on 30,350 reviews