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Fat Face Reviews

3.6 Rating 163 Reviews

65 %

of reviewers recommend Fat Face

Company Reviews

3.6

Based on 163 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 14%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Read Fat Face Reviews

About Fat Face:

Fat Face designs distinctive lifestyle clothing and accessories for everyday adventures. Customers love its unique style and quality, free returns, great website, regular stock updates, and great community content and the brand has been the success story of the active lifestyle sector.
Fat Face sells a wide range of apparel for men, women, boys, and girls, as well as offering tees and polos, shirts, trousers, skirts, jeans and shorts, sweats and knits, jackets, hats, scarves and gloves, bags and belts, jewellery, watches, sleepwear, and footwear.
Fat Face offers a no-registration check out as well as a registered checkout, shopping cart is provided by Venda, payment options include Visa, Mastercard, Maestro,Delta, American Express, Switch, SoloFat Face accepts international sales.

Visit Website

Phone:

0239 244 1234

Email:

customerservices@fatface.com

Location:

Home ShoppingPO Box 1Havant
Hampshire
PO9 2UA

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Fat Face 1 star review on 27th January 2024

Natalie Bentley

Fat Face 2 star review on 9th January 2023

Katherine Brabbins

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always excellent service - looks after your needs individually”

Posted 6 years ago

“Great range of clothing, happy to see some slightly smarter clothing in the range to bridge between casual and into the business casual arena. Prices are keen and particularly good if you can drop on something in the sale.”

Posted 6 years ago

“Nicely packaged, good quality items. Good customer service.”

Posted 6 years ago

“Daughter loves Fatface and so do I! Quality superb, service excellent and goods delivered promptly and in good condition. Offer value for money as products made well, wash well and last. Definitely recommend them. 10/10”

Posted 6 years ago

“Local branch helpfully tracked down some pyjamas at another branch and reserved them for me. Unfortunately the other branch had only reserved the top for me but luckily the bottoms were in stock and they gave me a 40% discount on the bottoms for their error.”

Posted 6 years ago

“I returned a pair of jeans last week which I bought in January and which had ripped in 2 places. They were extremely helpful and said I could pick anything else and use the price paid towards it. I wanted a jacket there but they didn't have my size. They rang round several stores to get it and it couldn't be transferred until the following week. They 'phoned me twice, once to tell me the jacket would be delayed, and again to tell me the jacket had arrived. The jacket wasn't suitable but they changed the jeans for another item with no problems and a very friendly 'can-do' attitude. Very very pleased. This is the Ecclesall Road, Sheffield Branch.”

Posted 6 years ago

“Excellent customer service - easy to use website - all items in stock - prompt and trackable delivery”

Posted 6 years ago

“Had to return a jacket as zip faulty. Great customer service at whiteley branch!!”

Posted 6 years ago

“products were on offer which is a bonus & of good quality”

Posted 6 years ago

“good customer service”

Posted 6 years ago

“Staff were friendly and very helpful. Bought what I wanted and left happy.”

Posted 6 years ago

“The staff are happy to let you try anything on and will give an honest opinion about how it looks.”

Posted 6 years ago

“I had never really looked at the clothes in FatFace before as I thought they really were only for younger people than me , how wrong ! I have found some great styles that suit me { and my pocket}, good quality , and comfortable .”

Posted 6 years ago

“Excellent choice and service at Bude,Cornwall”

Posted 6 years ago

“Lovely clothes and very friendly service.”

Posted 6 years ago

“Friendly staff and nice atmosphere”

Posted 6 years ago

“Excellent clothing which washes and wears incredibly well”

Posted 6 years ago

“Love their clothes , not too modern but not grumpy either”

Posted 6 years ago

“Lovely goods, well made and friendly staff.”

Posted 6 years ago

“FatFace is my go-to shop for smart/casual wear. As I am a mature lady I want to wear clothes that are reasonably fashionable but still suit my age. Fatface usually fits the bill. The staff are always friendly and helpful.”

Posted 6 years ago

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Fat Face is rated 3.6 based on 163 reviews