“Got a refund no questions asked on an item I bought but never arrived. I opened a case regarding it and Fat Llama stepped in and refunded me the same day. Never had any problems before with Fat Llama. This issue was quickly solved, no hassle. 😃”
“I used Fat Llama for buying and selling for some time the fees are a lot when selling so I don’t really sell a lot. My experience has been mostly good I have had some bad experience with some seller not getting the items or items coming broken.
Fat Llama customer support are quite good.”
“Bought a Xiaomi M365 from a seller called UK Scooters. Was initially a bit skeptical as the price was super low but the scooter arrived in 2 days. Had no problems, would recommend them 10/10.”
“An incredibly useful resource which is easy to navigate and importantly safe to use. The rapid response time for any queries is refreshing. There is no better service out there that offers such speed, ease and comfort.”
“Started renting my scooter 🛴 about a year ago and made a pretty decent profit 💸 Love the experience of meeting new people and the concept of FL in general. Their customer service is exceptionally good 👏🏻 Well done👍🏻”
“I have had my carpet cleaner machine for years and just started renting it on Fat Llama. Cool concept and allows me to make $$ on an item that usually sits in the cupboard! Would Recommend”
“Recently I’ve reported a problem on the platform and have been direct led to the Rasolutions Team. I was pretty sceptical at first, however as soon as I’ve been assigned to Samiya ( case manager) I knew that things are going to work out jus fine. As a result, my problem have been solved seemlesly. You got yourself another happy lender Fat Llama 😅 Keep up the good work. Samiya, you’re awesome 😎”
“I had a case with the resolutions team regarding my scooter which returned faulty from a rental and Alex from the resolutions team went above and beyond to make sure I was compensated quickly! Thanks alex”
“I forgot to write a review to Sergei. - he provided an brilliant service. communication was clear with him and quite understandable. Would partonise him again.
With Fatllama - A product exchange platform for everyone . Brilliant idea guys and great services. Keep it up.”
“I have used Fat Llama a few times now and am very pleased with the website, the vendors that are registered and the ease at which I can book equipment and contact the vendors. Excellent website”
