FBS Reviews

Name: FBS
Address: 11 North Buona Vista Drive #08-09, The Metropolis Tower 2, Singapore, Central Singapore
Rating: 3.94

3.9 Rating 556 Reviews

80 %

of reviewers recommend FBS

Company Reviews

Questions

Metrics

3.9

Based on 556 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

support@fbs.com

Location:

11 North Buona Vista Drive #08-09, The Metropolis Tower 2,
Singapore
Central Singapore
138589

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am often told I need trading startegy so I begun writing it recently🗺️ 📕Right now I am rreading through the fbs blog to first get information about all those things like what candles mean and how to learn to trade in general. I was thinking of trading with maybe line graph alone📈, not only candles🕯️, but now I think candles give better information.. Startegy will be ready soon!”

Helpful Report

Posted 2 years ago

Thank you for your review, Azrin! It’s wonderful to see your enthusiasm for learning. You’re in the right place to enhance your skills. We offer a variety of educational resources on our website and provide a demo account so you can practice without risking real money. We also encourage you to join our group on Telegram (FBS Analytics) for useful tips and market insights. Wishing you great success in your trading journey.

Posted 2 years ago

“FBS support is nice. They respond quickly, not make traders to wait for a long time. Like a flash, huh?:D Pretty much, so this is what I am praiseful to them for. Keep it up, guys.”

Helpful Report

Posted 2 years ago

Hi, Yusuf! We appreciate you taking the time to share your experience. We understand how frustrating it can be to encounter issues without receiving the necessary support. That's why we provide an elite, well-trained, multilingual customer service team to ensure your convenience. Your feedback motivates us to keep improving.

Posted 2 years ago

“I’ve been trading crypto for a long time, and now I decided to diversify my portfolio and open a Forex account. For advice in choosing a broker, I turned to Traders Union. Once they helped me to choose a crypto exchange, and this time on their recommendation I opened an account with Forex broker FBS and did not miss out. They have enough trading tools and a convenient platform for trading from a smartphone. Besides, Traders Union compensates a part of the spread from all my trades, and it is very favorable. It is the best!”

Helpful Report

Posted 2 years ago

Thank you for your positive review, Nixon! We appreciate you highlighting the positive aspects of our services and are glad we met your expectations. Regarding your mention of third parties, please note that our clients can register directly without needing a third party. However, we do have many partners who promote our services. We advise clients to always be cautious and thoroughly verify any third parties, ensure they make deposits directly through our official website and never share their registration details with anyone. Thank you again for your kind review!

Posted 2 years ago

“Eu amo a maneira como eles facilitam para os clientes depositarem ou sacarem 😎 Enquanto alguns lugares quase não possuem métodos para pagar, aqui temos opções que se encaixam para qualquer um!”

Helpful Report

Posted 2 years ago

Obrigado pela sua ótima avaliação, Romero! Na FBS, estamos sempre empenhados em oferecer opções flexíveis e variadas para facilitar os depósitos e saques dos nossos clientes. Ficamos felizes em saber que você aproveitou essas facilidades e estamos ansiosos para oferecer mais serviços que atendam às necessidades de todos. Obrigado por escolher a FBS!

Posted 2 years ago

“Semuanya bagus, tapi aku tak berapa gemor bila tak banyak akaun dan takde perbandingan akaun. Sesetengah trader okay dengan spread, tapi aku tak suka. Aku lagi ngam dengan akaun yang kenakan komisyen.”

Helpful Report

Posted 2 years ago

Terima kasih atas maklum balas anda, Ramasamy! Sebagai tindak balas kepada permintaan anda dan ramai pelanggan lain, kami telah menghapuskan semua akaun kami dan menumpukan perhatian pada Akaun Standard, di mana kami telah mengurangkan spread dan komisen serta menawarkan lebih banyak aset boleh dagang. Kami sangat menghargai input daripada pelanggan kami dan sentiasa menggunakannya untuk memperbaiki perkhidmatan kami. Jika anda ingin berkongsi lebih banyak idea atau cadangan, sila hubungi kami di support@fbs.com. Terima kasih atas kesetiaan dan kejujuran anda.

Posted 2 years ago

“Their VIP analytics is something that everyone who want to trade successfully should sign for.🤑🤑”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Mikel! We’re glad to hear that you find our VIP analytics valuable for successful trading. We’re committed to providing top-notch tools and insights to help you achieve your trading goals. FBS is always here to support your journey.

Posted 2 years ago

“I could not understand how to make a full verification of my trading account and I decided to contact the technical support. Fortunately, they were quite kind and friendly to help me sort it out. thx”

Helpful Report

Posted 2 years ago

Thank you for your review, Ziemann! Our multilingual support team is available around the clock and is trained to assist with any issues. We’re pleased to hear they were able to help you and meet your expectations. Thank you for your trust in our services!

Posted 2 years ago

“I ddn't know which trading account to choose. Brokers offer so many different options. That's why I chose FBS. Thr choice was made for me here :D I just opened trading account and it is good”

Helpful Report

Posted 2 years ago

Thank you for your review, Dr. Liza! We're glad to hear that choosing FBS helped simplify your decision. We're pleased that you're satisfied with your trading account and that it meets your needs. If you have any questions or need assistance with your account or trading options, feel free to reach out. You can contact us via live chat on our website or apps or at support@fbs.com. We're here to support you on your trading journey!

Posted 2 years ago

“Sejak pertama saya membuka situs web mereka, saya menyukai Finex. Menemukan info yang saya butuhkan sangat mudah, ini membantu saya membuat keputusan. Ditambah lagi, syarat deposit awalnya cuma $5 :)”

Helpful Report

Posted 2 years ago

Kami sangat senang Anda menikmati layanan kami! Kami menghargai umpan balik Anda mengenai setoran minimum dan kami senang bahwa layanan kami telah memenuhi harapan Anda. FBS selalu ada untuk mendukung perjalanan Anda.

Posted 2 years ago

“FBS pretty much offers everything traders are looking for, well, of course, except for the crypto lovers. For some reason, maybe regulatory, the broker took down all crypto services. Still, FBS remains a top choice for trading platforms regardless.”

Helpful Report

Posted 2 years ago

Thank you for your kind words, Lavern! We appreciate you mentioning the positive aspects of our services. We offer a wide range of cryptocurrencies for trading, especially for our clients who love crypto. If you have any issues in trading or finding them, please contact our support team at support@fbs.com. They will be happy to help you. We wish you successful trades.

Posted 2 years ago

“I want to leave my FBS review about how I made my first deposit. I thought it would be a challenge but actually it was easy to make a deposit through a bank card. Everything worked pretty fast! imho”

Helpful Report

Posted 2 years ago

We’re so pleased that you’re enjoying our services, Marcos! We are glad that you found the deposit experience easy and convenient. FBS is always here to support your journey.

Posted 2 years ago

“ฉันโชคดีจริง ๆ ที่ทุกอย่างที่นี่ทำงานได้ดี การส่งคำสั่งของแพลตฟอร์มคงจะเร็วน่าดู😜”

Helpful Report

Posted 2 years ago

สวัสดี ประเสริฐ! ความพึงพอใจของคุณคือความสำคัญของเรา เราจะส่งข้อเสนอของคุณให้ทีมทางการเงินของเรา ขอบคุณสำหรับการรีวิวของคุณ

Posted 2 years ago

“I want to leave my FBS review here. I think this company is the most reliable among many other brokers because they have been in the industry since 2009 and it is admirable. That’s why I chose them!”

Helpful Report

Posted 2 years ago

Dear Lap Chadee, Thank you for taking the time to share your positive experience with us. It is rewarding to know that you were satisfied with our services. As a seasoned broker with over a decade of experience in the market, we take pride in the strong relationships we have established with our clients and the numerous successes we have achieved together. Our achievements have been recognized by various financial institutions and magazines, earning us 75 awards in the financial sector. Despite this, we do not rest on our laurels and continue to strive for further improvements. If you have any further questions or suggestions, please don't hesitate to contact our customer support team via email at support@fbs.com or through the live chat feature on our official website or mobile applications. Our support team is always ready to assist with your needs and suggestions. Thank you once again for choosing FBS as your broker. We are delighted to be part of your trading journey. Best regards, FBS Team.

Posted 2 years ago

“Eh... I wish there would be more accounts instead of just one. Nevertheless, it doesn;t mean that this one is bad. Vice versa, it's an ultimate solution, as trading conditions are amazing! Minimum deposit threshold is low, leverage is extra big, number of tradable assets is extensive and spreads are tight. I ain't think there is something more than typical retail traders need, huh?”

Helpful Report

Posted 2 years ago

Your positive feedback is much appreciated! We appreciate your insights on how we can do better. If you would like to share more ideas or suggestions, please feel free to contact us via support@fbs.com.Thank you for your kind words.

Posted 2 years ago

“damn, leverage up to 1:3000 is super big, but opens lots of opportunities in case of wise approach”

Helpful Report

Posted 2 years ago

Dear Oliverio Prado, Thank you for mentioning the leverage options available at FBS in your review. We appreciate your feedback. We would like to clarify that our leverage ranges from 1:1 to 1:3000, providing clients with the flexibility to choose the level that best suits them to achieve their desired returns. We also understand the risks associated with high leverage and know that it may not suit everyone. Therefore, we offer a wide range of educational resources to assist clients in effectively managing risk and tailoring their trading strategies accordingly. In addition, we have a dedicated Telegram group called FBS Analytics, managed by our team of experts. This group aims to provide clients with valuable tips on navigating different leverage options, especially in times of market volatility. Furthermore, the group offers insights into the current market trends, enabling traders to make informed decisions. If you have any questions or concerns, please do not hesitate to contact our customer support team via email at support@fbs.com, live chat on our website, or through our official app. We are always available and happy to assist you. Thank you for choosing FBS as your broker, and we look forward to continuing our trading journey together. Best regards, FBS Team

Posted 2 years ago

“I don’t know how people cope with trading with brokers that have no global reputation and tight security. It really baffles me, as having a really cool trading experience shouldn’t be compromised. The reputation of this broker speaks for itself and I don’t know any other platform that gives me the peace FBS gives!”

Helpful Report

Posted 2 years ago

Dear Wisnu Pradipta, Thank you for your positive review and recommendation of our services. We are pleased to hear that you find FBS convenient for your trading needs. With over a decade of experience in the market, FBS has built a strong reputation and gained the trust of more than 27 million traders. We are proud to have a loyal client base, and through our continuous efforts to understand and meet their needs, we have received over 75 prestigious awards in the financial sector. At FBS, we highly value our clients' opinions and suggestions. We firmly believe that listening to our clients is the key to success. Therefore, we encourage you to share your ideas, suggestions, and concerns with us at support@fbs.com. Our dedicated support team will be more than happy to follow up on your feedback and address any issues you may have. Thank you once again for choosing FBS as your broker. We are pleased to be a part of your trading journey. Warm regards, FBS Team.

Posted 2 years ago

“Great execution, pricing, and short availability. Good broker for shorting, trading riskier pairs. If you like TRY or GME, I advise FBS — although personally I would never trade something with that much volatility.”

Helpful Report

Posted 2 years ago

Dear Christopher Flores, Thank you for your positive review and recommendation of our services. We are pleased to hear that you find FBS convenient for your trading needs. Regarding your comment about volatility, we understand that some markets can be more volatile than others, especially during news times and major events, which can have a more significant impact on certain asset classes. However, we believe that our clients should have the freedom to trade as they wish and in any market they prefer. At the same time, we feel responsible for guiding them. Therefore, we always encourage them to educate themselves more about the market through our educational resources and to adhere to risk-managing strategies. In addition, we have a dedicated Telegram group called FBS Analytics, managed by our team of experts. This group aims to provide clients with valuable tips on navigating various markets, especially in times of market volatility. Furthermore, the group offers insights into the current market trends, enabling traders to make informed decisions. By joining our FBS Analytics group, clients can gain a deeper understanding of the market and improve their trading skills. If you have any questions, feedback, or suggestions, please do not hesitate to contact our dedicated customer support team. They are available 24/7 through email at support@fbs.com or via the live chat feature on our website and official app. Once again, thank you for choosing FBS as your trusted broker. We look forward to continuing our trading journey together. Best regards, FBS Team.

Posted 2 years ago

“spreads wave around 1-2 pips while trading the most liquid currency pairs. it's cool, actually.”

Helpful Report

Posted 2 years ago

Dear Ivan Saraiva, We appreciate your positive feedback, and we are delighted to hear that our competitive services have met your expectations. At FBS, we understand the importance of low spreads in trading. It is our priority to offer competitive spreads to our clients, allowing them to trade with optimal conditions. We also prioritize convenience for our clients and are committed to providing exceptional customer support. Our multilingual customer support team is available to assist you 24/7, ensuring that any questions, concerns, or assistance you may need are promptly addressed. You can contact our dedicated support team via email at support@fbs.com or through our website or official app live chat. Thank you once again for choosing FBS as your broker. We are committed to providing you with the highest level of service and ensuring your satisfaction. Best regards, FBS Team.

Posted 2 years ago

“Tak ada apa yang gempak sangat pun platform ni, tapi function dengan baik, boleh buat profit...”

Helpful Report

Posted 2 years ago

Azriq Yang terhormat, Terima kasih atas tanggapan Anda. Kami sangat menghargai kejujuran dan mengapresiasi pendapat Anda. Di FBS, kami memahami pentingnya mendengarkan klien kami, dan hal ini telah membantu kami membangun basis pelanggan besar sebanyak 27 juta klien. Kami sadar bahwa selalu ada ruang untuk perbaikan dalam memberikan layanan yang lebih baik untuk memenuhi kebutuhan klien kami. Beberapa klien mungkin memiliki persyaratan khusus atau mungkin tidak sepenuhnya sesuai dengan visi kami. Namun, kami melihat ini sebagai peluang untuk mempertimbangkan kembali layanan kami, melakukan penyesuaian yang diperlukan, dan mendesain ulang layanan tersebut agar dapat lebih memenuhi kebutuhan klien kami yang berharga. Kami menghargai masukan Anda dan menghargai ketulusan Anda. Jika Anda memiliki persyaratan atau saran khusus untuk meningkatkan layanan kami, kami mendorong Anda untuk membagikannya dengan menghubungi tim dukungan pelanggan kami melalui email di support@fbs.com atau melalui obrolan langsung di situs web atau aplikasi kami. Tim dukungan kami akan dengan senang hati menindaklanjuti saran Anda dan meneruskannya ke departemen terkait. Terima kasih telah memilih FBS sebagai broker Anda. Kepuasan Anda penting bagi kami, dan kami akan terus berupaya memberikan Anda pengalaman trading terbaik. Hormat Kami, Tim FBS.

Posted 2 years ago

“มีคอลเลกชันสินทรัพย์ค่อนข้างหลากหลายให้เลือกซื้อขาย แต่ค่าสเปรดก็ไม่ต่ำสักเท่าไร”

Helpful Report

Posted 2 years ago

เรียน คุณชัชชัย, ขอบคุณสำหรับการรีวิวและการแนะนำบริการของเรา เรายินดีที่ FBS สะดวกสำหรับความต้องการในการเทรดของคุณ ที่ FBS เรามุ่งมั่นที่จะมอบประสบการณ์การเทรดที่ยอดเยี่ยมและหลากหลายให้กับลูกค้าของเรา ด้วยการเข้าถึงสินทรัพย์กว่า 550 รายการ รวมถึง Forex, โลหะ, พลังงาน, หุ้น, สกุลเงินดิจิทัล และ Forex ประเภทพิเศษ ทั้งหมดนี้มาพร้อมกับเลเวอเรจสูงสุดถึง 1:3000 และสเปรดดีเยี่ยม เรามุ่งหวังที่จะช่วยให้ลูกค้าของเราสามารถใช้ประโยชน์จากโอกาสในตลาดและบรรลุผลกำไรสูงสุด เราขอขอบคุณสำหรับความคิดเห็นของคุณ เราพยายามอย่างยิ่งที่จะมอบคุณค่าที่ดีที่สุดให้กับลูกค้า และเราเข้าใจดีว่าสเปรดมีบทบาทสำคัญในการตัดสินใจการเทรด เราจึงรับฟังความคิดเห็นของคุณอย่างจริงจังและจะตรวจสอบสเปรดของเราเพื่อให้มั่นใจว่ายังเป็นที่ยอมรับได้ เราขอขอบคุณสำหรับข้อมูลของคุณและตั้งใจที่จะปรับปรุงบริการของเราอย่างต่อเนื่อง หากคุณมีคำถามเพิ่มเติมหรือต้องการความช่วยเหลือ โปรดอย่าลังเลที่จะติดต่อทีมสนับสนุนลูกค้าที่ทุ่มเทของเรา ทีมงานของเราพร้อมให้บริการตลอด 24/7 ผ่านทางอีเมลที่ support@fbs.com หรือผ่านฟีเจอร์แชทสดบนเว็บไซต์และแอปพลิเคชันของเรา ขอบคุณที่เลือก FBS เราพร้อมที่จะสนับสนุนคุณทุกขั้นตอนเพื่อบรรลุเป้าหมายการเทรดของคุณ ด้วยความนับถือ, ทีมงาน FBS

Posted 2 years ago

FBS is rated 3.9 based on 556 reviews