“Meh.. it's okay but not outstanding at all. The platform works well enough but the spreads could be better honestly . Also the educational resources are limited compared to other places”
Dear Hugo,
Thank you for taking the time to share your feedback with us. We value all client's opinions, as they help us evaluate and improve our services.
At FBS, we always strive to provide the best value for our clients, and we understand that spreads play a crucial role in trading decisions. We take your concerns seriously and will review our spreads to ensure they remain competitive. We appreciate your input and aim to improve our services continually.
Moreover, we understand the importance of providing educational resources to our clients. We continuously strive to expand our educational offerings to provide valuable resources for traders of all levels.
We continuously improve our services and value any input from our clients. If you have any other suggestions or questions, please feel free to contact our customer support team via email at support@fbs.com or through the live chat on our website or official applications.
Once again, we appreciate your feedback and thank you for choosing FBS. We will continue working hard to address your concerns and provide you with an even better trading experience.
Best regards,
FBS Team.
“Seems like Fbs is getting worse over time. They still have the robust foundation, but they got rid of the copy trading and no new features have emerged instead.”
Dear Henrique Rivera,
We would like to express our gratitude for taking the time to provide us with your feedback.
We used to offer the CopyTrade service but have decided to discontinue it to focus more on developing and enhancing our trading experience, trading accounts, and other applications.
We would like to inform you that we have recently introduced various updates and enhancements to our services. We launched a new trading account type, "Pro account" specifically designed for daily traders, which features competitive spreads. We have also significantly reduced spreads across all energies. Additionally, we have completely revamped our IB system, with ongoing improvements in progress.
Should you ever have questions or need assistance, our support team is available to help you. You can reach out to us via live chat on our official website or by emailing us at support@fbs.com.
Best regards,
FBS Team.
