FBS Reviews

Name: FBS
Address: 11 North Buona Vista Drive #08-09, The Metropolis Tower 2, Singapore, Central Singapore
Rating: 4.22

4.2 Rating 488 Reviews

89 %

of reviewers recommend FBS

Company Reviews

Questions

Metrics

4.2

Based on 488 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

support@fbs.com

Location:

11 North Buona Vista Drive #08-09, The Metropolis Tower 2,
Singapore
Central Singapore
138589

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Development is okay, but actually I initially got confused after the company redesigned its website. Some of the fascinating things vanished forever, like crypto acc... Well, maybe it's for the better as I'm nobody to judge such a reputable player in the game. FBS has proved its competence throughout the years and I'm sure it knows its business inside out.”

Helpful Report

Posted 2 years ago

Dear Thithipol, Thank you for taking the time to provide us with your insightful review. We value your loyalty and appreciate your honest feedback. We understand that the recent update to our website's user interface caused some inconvenience. We apologize for any difficulties you may have faced, and we stand ready to assist you with any potential issues that may arise. We have discontinued the cryptocurrency account type, but we have integrated the features relevant to cryptocurrency trading into all other account types. This means traders can now access everything they need in one place, making the trading experience more seamless. As a leading broker, we are committed to continuously improving our services and offerings, and we highly appreciate your suggestions and comments as they help us shape our future initiatives. Moreover, we would like to remind you that our support team is available 24/7 via live chat on our official website or email at support@fbs.com if you need assistance. Sincerely, FBS team.

Posted 2 years ago

“I have read so many FBS reviews before I started trading with this broker. I just wanted to make sure I made the right decision. And to be honest with you the majority of reviews were pretty positive. Traders mentioned a lot about the system of broker’s accounts. Later I found out why it is so. The choice of accounts is very diverse. It seems like it was designed to cater the demands of ALL the traders existing. Which is a good thing as it shows how client-oriented this company is.”

Helpful Report

Posted 2 years ago

Dear Javiero Tafoya, Thank you for sharing your experience with FBS. We are thrilled to hear that you found our trading account selection diverse and fit all traders. At FBS, we are committed to providing our clients with a comprehensive trading experience, which includes access to educational and analytical materials. We understand that traders come from different backgrounds and have different levels of expertise, so we offer a range of resources that cater to everyone. Furthermore, we appreciate the feedback we receive from clients and always strive to improve our services. Your positive comments are a testament to our commitment to client satisfaction. Thank you for choosing FBS as your trusted broker. Best regards. FBS Team,

Posted 2 years ago

“Upon closer observation, it becomes apparent that the broker has some areas for improvement. Despite this, one must acknowledge FBS' mastery regarding promotional offers and bonuses.”

Helpful Report

Posted 2 years ago

Dear Christo, Thank you for taking the time to review our services. We appreciate your honest feedback and continuously seek ways to improve our services. We are pleased that you found our promotional offers and bonuses exceptional. This is an area we take great pride in, and we are constantly looking to improve and diversify our offerings to provide our clients with the best possible value. We acknowledge that there are areas we can improve, and we are committed to taking your feedback on board to enhance our services further. If there are specific areas you would like to see improvements in, we encourage you to share them with us so we can address them effectively. You can contact our support team via the following email: support@fbs.com or via direct chat on our website or official applications. Thank you for choosing FBS. We look forward to continually improving our services to provide a better trading experience for our clients. Best regards, FBS Team

Posted 2 years ago

“I want to write about the fact that when I opened a trading account I received bonuses from this company. This is a pleasant surprise for me. I opened a trading account because I liked the trading conditions. And I didn't know there were bonuses. I want to say I am glad to have such support from the broker.”

Helpful Report

Posted 2 years ago

Dear Khematin Monkoltham, Thank you for taking the time to share your feedback with us. We are thrilled to hear about your delightful experience with FBS and appreciate your kind words. At FBS, we are committed to providing our clients with the best trading experience possible. We constantly launch new offers to meet our clients' needs. Our current 100% deposit bonus of up to $10,000 is just one example of our exceptional promotions. We always strive to launch new promotions that surprise our clients and offer many bonus schemes and loyalty points that can be exchanged for gifts. We value any feedback you may have and always ensure to answer any questions or concerns. Our dedicated customer support team is available around the clock via email at support@fbs.com and through the live chat feature on our official app and website. Thank you once again for your positive review. We are excited to continue a successful trading journey with you and help you achieve all your trading goals. Warm Regards, FBS team.

Posted 2 years ago

“FBS provides its financial services with a low minimum deposit requirement, allowing traders to start with a small investment. While their fees are slightly higher compared to other brokers, FBS offers a range of trading instruments to choose from which is great. They are good. However, some traders have reported issues with their services.”

Helpful Report

Posted 2 years ago

Dear L.Guerrero, Thank you for taking the time to provide feedback on your experience with FBS. We are delighted to hear that our wide range of trading instruments, including stocks, indices, currencies, metals, energies, cryptos and Forex Exotic, have met your expectations. While we do not have control over fees on withdrawals and deposits, we recently reduced our spread to a small amount, and we are constantly working to ensure our trading conditions remain competitive. We highly value our clients' opinions, as they help us improve our services, and we appreciate the positive feedback we receive from traders on various platforms. However, we understand that there may be occasional misunderstandings regarding the terms and conditions of our services. Rest assured, we are always ready to provide clarification through our dedicated and knowledgeable customer service team. They are available around the clock through email at support@fbs.com, as well as through live chat on our website or official applications. Once again, thank you for choosing FBS as your preferred financial service provider. We look forward to offering exceptional trading services and support to you in the future. Sincerely, FBS Team

Posted 2 years ago

“FBS offers easy interface which makes registration as well as trading easy for all traders. I have tried them and I must say I'm quite satisfied. I even tested their deposit and withdrawal methods. Didn't invest much because I was just testing it, but I'm definitely going to use it more!”

Helpful Report

Posted 3 years ago

FBS is rated 4.2 based on 488 reviews