“Development is okay, but actually I initially got confused after the company redesigned its website. Some of the fascinating things vanished forever, like crypto acc... Well, maybe it's for the better as I'm nobody to judge such a reputable player in the game. FBS has proved its competence throughout the years and I'm sure it knows its business inside out.”
Dear Thithipol,
Thank you for taking the time to provide us with your insightful review. We value your loyalty and appreciate your honest feedback.
We understand that the recent update to our website's user interface caused some inconvenience. We apologize for any difficulties you may have faced, and we stand ready to assist you with any potential issues that may arise.
We have discontinued the cryptocurrency account type, but we have integrated the features relevant to cryptocurrency trading into all other account types. This means traders can now access everything they need in one place, making the trading experience more seamless.
As a leading broker, we are committed to continuously improving our services and offerings, and we highly appreciate your suggestions and comments as they help us shape our future initiatives. Moreover, we would like to remind you that our support team is available 24/7 via live chat on our official website or email at support@fbs.com if you need assistance.
Sincerely,
FBS team.
“I have read so many FBS reviews before I started trading with this broker. I just wanted to make sure I made the right decision.
And to be honest with you the majority of reviews were pretty positive. Traders mentioned a lot about the system of broker’s accounts. Later I found out why it is so.
The choice of accounts is very diverse. It seems like it was designed to cater the demands of ALL the traders existing.
Which is a good thing as it shows how client-oriented this company is.”
Dear Javiero Tafoya,
Thank you for sharing your experience with FBS. We are thrilled to hear that you found our trading account selection diverse and fit all traders.
At FBS, we are committed to providing our clients with a comprehensive trading experience, which includes access to educational and analytical materials. We understand that traders come from different backgrounds and have different levels of expertise, so we offer a range of resources that cater to everyone.
Furthermore, we appreciate the feedback we receive from clients and always strive to improve our services. Your positive comments are a testament to our commitment to client satisfaction.
Thank you for choosing FBS as your trusted broker.
Best regards.
FBS Team,
“Upon closer observation, it becomes apparent that the broker has some areas for improvement. Despite this, one must acknowledge FBS' mastery regarding promotional offers and bonuses.”
Dear Christo,
Thank you for taking the time to review our services. We appreciate your honest feedback and continuously seek ways to improve our services.
We are pleased that you found our promotional offers and bonuses exceptional. This is an area we take great pride in, and we are constantly looking to improve and diversify our offerings to provide our clients with the best possible value.
We acknowledge that there are areas we can improve, and we are committed to taking your feedback on board to enhance our services further. If there are specific areas you would like to see improvements in, we encourage you to share them with us so we can address them effectively. You can contact our support team via the following email: support@fbs.com or via direct chat on our website or official applications.
Thank you for choosing FBS. We look forward to continually improving our services to provide a better trading experience for our clients.
Best regards,
FBS Team
“I want to write about the fact that when I opened a trading account I received bonuses from this company.
This is a pleasant surprise for me.
I opened a trading account because I liked the trading conditions. And I didn't know there were bonuses.
I want to say I am glad to have such support from the broker.”
Dear Khematin Monkoltham,
Thank you for taking the time to share your feedback with us. We are thrilled to hear about your delightful experience with FBS and appreciate your kind words.
At FBS, we are committed to providing our clients with the best trading experience possible. We constantly launch new offers to meet our clients' needs. Our current 100% deposit bonus of up to $10,000 is just one example of our exceptional promotions. We always strive to launch new promotions that surprise our clients and offer many bonus schemes and loyalty points that can be exchanged for gifts.
We value any feedback you may have and always ensure to answer any questions or concerns. Our dedicated customer support team is available around the clock via email at support@fbs.com and through the live chat feature on our official app and website.
Thank you once again for your positive review. We are excited to continue a successful trading journey with you and help you achieve all your trading goals.
Warm Regards,
FBS team.
“FBS provides its financial services with a low minimum deposit requirement, allowing traders to start with a small investment. While their fees are slightly higher compared to other brokers, FBS offers a range of trading instruments to choose from which is great.
They are good. However, some traders have reported issues with their services.”
Dear L.Guerrero,
Thank you for taking the time to provide feedback on your experience with FBS. We are delighted to hear that our wide range of trading instruments, including stocks, indices, currencies, metals, energies, cryptos and Forex Exotic, have met your expectations.
While we do not have control over fees on withdrawals and deposits, we recently reduced our spread to a small amount, and we are constantly working to ensure our trading conditions remain competitive.
We highly value our clients' opinions, as they help us improve our services, and we appreciate the positive feedback we receive from traders on various platforms. However, we understand that there may be occasional misunderstandings regarding the terms and conditions of our services. Rest assured, we are always ready to provide clarification through our dedicated and knowledgeable customer service team. They are available around the clock through email at support@fbs.com, as well as through live chat on our website or official applications.
Once again, thank you for choosing FBS as your preferred financial service provider. We look forward to offering exceptional trading services and support to you in the future.
Sincerely,
FBS Team
“FBS offers easy interface which makes registration as well as trading easy for all traders. I have tried them and I must say I'm quite satisfied. I even tested their deposit and withdrawal methods. Didn't invest much because I was just testing it, but I'm definitely going to use it more!”
“Meh.. it's okay but not outstanding at all. The platform works well enough but the spreads could be better honestly . Also the educational resources are limited compared to other places”
Dear Hugo,
Thank you for taking the time to share your feedback with us. We value all client's opinions, as they help us evaluate and improve our services.
At FBS, we always strive to provide the best value for our clients, and we understand that spreads play a crucial role in trading decisions. We take your concerns seriously and will review our spreads to ensure they remain competitive. We appreciate your input and aim to improve our services continually.
Moreover, we understand the importance of providing educational resources to our clients. We continuously strive to expand our educational offerings to provide valuable resources for traders of all levels.
We continuously improve our services and value any input from our clients. If you have any other suggestions or questions, please feel free to contact our customer support team via email at support@fbs.com or through the live chat on our website or official applications.
Once again, we appreciate your feedback and thank you for choosing FBS. We will continue working hard to address your concerns and provide you with an even better trading experience.
Best regards,
FBS Team.
“Seems like Fbs is getting worse over time. They still have the robust foundation, but they got rid of the copy trading and no new features have emerged instead.”
Dear Henrique Rivera,
We would like to express our gratitude for taking the time to provide us with your feedback.
We used to offer the CopyTrade service but have decided to discontinue it to focus more on developing and enhancing our trading experience, trading accounts, and other applications.
We would like to inform you that we have recently introduced various updates and enhancements to our services. We launched a new trading account type, "Pro account" specifically designed for daily traders, which features competitive spreads. We have also significantly reduced spreads across all energies. Additionally, we have completely revamped our IB system, with ongoing improvements in progress.
Should you ever have questions or need assistance, our support team is available to help you. You can reach out to us via live chat on our official website or by emailing us at support@fbs.com.
Best regards,
FBS Team.
“I invested 157,350 US dollars and I was denied access to my money i was so desperately in need of help to recover all the money back to me fortunately I came across a colleague that introduced me to a binary options trade funds recovery expert who goes by the name Mrs. Charlotte Scotte when i met her i did not believe that she could get back my money because i have been scammed a lot already and didnt know what to do but my guts told me to give her a try and i did to my greatest surprise I was able to get my money back with his help kindly contact Mrs. Charlotte through, if you are having issues withdrawing your money from your investment broker I assure you a successful funds recovery. Email: charlottescotte24@"gmail ,com WHATSAPP, +1 217 802 7422 ”
Hello, debbie!
We are informing you that we have sent a request to update the review by removing promotional content. The review promotes a third-party specialist and contains an email address and phone number potentially harmful to reviews.io visitors. Kindly take measures. Otherwise, we will have to report this review for removal.
Best Regards,
FBS Team.
“It’s really so hard to believe that this company was set up to make people as well as investors to lose their funds and to regret their actions. I was so dumb to have associated myself with this scam scheme and i faced the consequences by losing some money at first , but I was reimbursed through the help of professionals from cp-investigation. C0m and I was told to be careful of most investment companies out there .”
Dear Lucy volley,
Please, note that we have sent a request to update your review. It pursues advertising goals and promotes a suspicious link. As the mentioned website is potentially harmful to the reviews.io users, we kindly ask you to update the review by removing promotional content. Otherwise, we will have to report this review for removal.
Best Regards,
FBS Team.
“I want to give them minus -5 stars for their customer support. I wrote them some e-mails, messages on messenger, but no one answered. My account is: 320226. I have a problem logging into my account. I think that FBS is a big fake. I want to log in and withdraw my deposit. This is my money and I need my money but FBS stuck my money. I earn well from other platforms (benarmstrong-trades) and I don’t get these problems. I can't transfer and withdraw the money from my FBS account, I think they don't want me to be able withdraw my capital. Anyone else out there who has suffered significant financial losses as a result of fraud? For assistance, kindly go to cp-investigation (.) c o m right away. Do not let the perpetrators of these scams get away with ruining you financially. Get the peace of mind you deserve.”
Dear Amanda,
Please, note that we will send a request to update your review. It pursues advertising goals and promotes a suspicious link. As the mentioned website is potentially harmful to the Reviews.io users, we kindly ask you to update the review by removing promotional content. Otherwise, we will have to report this review for removal.
Best Regards,
FBS Team.
“I had very bad experience with fbs.com stay away from this broker if you want save from scam just never open account with fbs.com here i am telling my personal experience.
I have a standard account number when i deposit my money it instantly loaded to my account. when i am trying to get my money back they keep rejecting withdrawals, its more than a year now and tried to withdrawal my funds with no success. This is totally scam. I am stuck with my $7231. And also very wide spared compare to any other broker. They charge 10% charges as commission on Zero spread account. Stay away from this broker.”
Dear Arshiya,
We appreciate that you have shared your experience with us, and we apologize for any inconvenience or negative experience you may have encountered.
In regards to your concern about the zero spread account commissions, we want to clarify that no additional fees are imposed other than the ones mentioned on the account specifications page. As for your claim regarding withdrawal, we assure you that we do not take such actions. We operate as a licensed broker regulated by CySEC, FSC, and ASIC, ensuring our commitment to adhere to industry standards.
We kindly request that you provide us with more details about your concerns by contacting our support team via email at support@fbs.com or our website's live chat. We are available 24/7 to assist you.
Once again, we apologize for any inconvenience caused and hope to have the chance to regain your trust.
Best Regards,
FBS Team.
