Login
Start Free Trial Are you a business?? Click Here

Feather & Stitch Reviews

4.9 Rating 1,095 Reviews
98 %
of reviewers recommend Feather & Stitch
4.9
Based on 1,095 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Feather & Stitch.
Read Feather & Stitch Reviews

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

How quickly does Feather & Stitch resolve customer queries?
(4 months ago)
Greater than 67% of reviewers feedback is Feather & Stitch resolves customer queries within an hour.
(4 months ago)
99.00%
Industry Average
Great service and supper helpful team. Advice was so great in picking something for a present. Thank you Feather & Stitch!
- Angus Henderson
Good efficient service. Descriptions on website are accurate so you’re never disappointed! Products always nicely wrapped. Always a pleasure to open.
- Anonymous
Great customer service, mix up over delivery address (my fault) but sorted out efficiently. Unfortunately the item I ordered wasn’t right for me but it was beautiful wrapped and presented with a hand written message 😊. If you were gifting it’s a lovely touch.
- Anonymous