Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,135 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the things that I love about Feather and Stitch is that it really feels as though the women who work there love clothes. There is a great range of things to choose from and a real love of interesting fashion rather than safe ‘fashion’…it is a lovely place to go to if clothes are your thing. There are lots of small boutiques now that stock danish designers but many are very samey, Feather and Stitch feels more interesting and like real care has been taken in their buying.”

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Posted 1 week ago

“Absolutely excellent from ease of ordering, lovely packaging, rapid delivery and the dress is beautiful. Totally deserving of the 5* rating”

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Posted 2 weeks ago

“This store has a wonderful collection of beautiful carefully selected designers. Love buying from Feather & Stitch who have amazing customer service.”

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Posted 3 weeks ago

“5* customer service. Prompt delivery. Beautiful items as always.”

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Posted 3 weeks ago

“Ordering is simple. When the items arrive they come with a hand written note and are beautifuly wrapped. Much appreciated and a big differentiator from large stores. A more personal shopping experience.”

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Posted 1 month ago

“Great customer service and lovely clothes.”

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Posted 1 month ago

“thank you - prompt delivery and nicely packaged. love the dress.”

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Posted 1 month ago

“Love my new tops from Feather & Stitch, beautiful quality clothes and something a little bit different.”

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Posted 1 month ago

“Bought on line - great service, very quick and lovely pieces I will enjoy wearing.”

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Posted 1 month ago

“I ordered in the sale and delivery was really speedy. Beautiful quality clothes and a lovely friendly note in the parcel. Returns were equally easy to organise. I highly recommend following Feather and Stitch on Instagram to see the clothes being modelled by the owners and to get some inspiration for stylish, easy dressing!”

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Posted 1 month ago

“It’s a lovely shop with unique stock and lots of quirky styles I am a scandi fan so I’m in heaven when the new seasonal stock arrives, all parcels are personally packaged and noted with ribbons I feel I’m being gifted my items. Made a few returns recently only because of weight loss and unsure of colours, always refunded without question. It’s my go to store online but would love to visit. A big thank you to the ladies.”

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Posted 1 month ago

“Fantastic service and beautifully wrapped.”

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Posted 1 month ago

“Speedy delivery, beautifully packed with a personal note. Communication with Helen was great. Exceptional customer service. Love their Instagram and Facebook posts. Wouldn't hesitate to order again. Wish I lived nearer!!”

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Posted 1 month ago

“Great service and prompt delivery the item was packaged nicely. The shirt was lovely but unfortunately it was too small.”

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Posted 1 month ago

“Wonderful boutique stocking a range of beautiful brands. Always helpful and great attention to detail that highlights the benefit of shopping independent.”

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Posted 2 months ago

“Superb service as ever - a real pleasure to buy from Feather and Stitch”

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Posted 2 months ago

“My item arrived beautifully packaged and with a personalised thank you note, such a lovely touch. To top it all my MABE top is beautiful 😍 Thank you.”

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Posted 2 months ago

“I received 2 lovely tops, beautifully wrapped with a personal note. They were sent the next day with free shipping so I really couldn't ask for anything more :-)”

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Posted 2 months ago

“Lovely company.......I always enjoy receiving items from Feather & Stitch, their items are always beautifully packed with a sweet note too. They seem to really care about their customers and if I have to return anything, I have received my refund within a couple of days.”

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Posted 3 months ago

“Lovely service. Great stock. Well priced”

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Posted 3 months ago

Feather & Stitch is rated 4.9 based on 1,135 reviews