Login
Start Free Trial Are you a business? Click Here

Feather & Stitch Reviews

4.9 Rating 1,104 Reviews
98 %
of reviewers recommend Feather & Stitch
4.9
Based on 1,104 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Feather & Stitch Reviews

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Anonymous
Anonymous  // 01/01/2019
I love this beautiful Indy store in Richmond. It is a joy to shop there. All the staff are kind and helpful. As an online customer, I often need to ring and ask details about sizing and fabrics. The staff always have time for you and go above and beyond to help. My latest purchase, an Essentiel Antwerp belt, is fabulous quality and was an amazing sale bargain. Thank you Feather & Stitch.
Helpful Report
Posted 1 year ago
When I buy from Feather & Stitch online I receive my parcel superfast and beautifully parcelled and a personal note which always makes smile and glad that I have purchased from them it feels like a gift and it is thank you
Helpful Report
Posted 1 year ago
Great service and lovely clothing!
Helpful Report
Posted 1 year ago
Excellent service. Helpful and friendly. The item that I ordered was amazing. Thank you
Helpful Report
Posted 1 year ago
Excellent on line ordering experience, great range and best of all got the FRAME jeans in the sale.
Helpful Report
Posted 1 year ago
Superb service from placing my order to receiving my beautifully packaged dress
Helpful Report
Posted 1 year ago
Amazing Dress - Super quick dispatch and lovely packaging
Helpful Report
Posted 1 year ago
Love getting things from F and S, great to deal with and great clothes too. Nicola
Helpful Report
Posted 1 year ago
Excellent customer service! I would definitely buy from here again.
Helpful Report
Posted 1 year ago
The most fabulous dress beautifully packaged and fast postage.
Helpful Report
Posted 1 year ago
Very happy with my purchase. Lovely dress and cant wait for my holiday to wear it, fast delivery and lovely packaging.
Helpful Report
Posted 1 year ago
So pleased with my purchase and arrived when needed for party
Helpful Report
Posted 1 year ago
Lovely hand written note, I’m very happy with my first experience :)
Helpful Report
Posted 1 year ago
Quick delivery, beautiful dress. Thank you very much
Helpful Report
Posted 1 year ago
A lively pair of jeans and jacket bought in the sale. The team were very helpful and I got the products the next day. Very happy with my purchases. Thank you.
Helpful Report
Posted 1 year ago
Excellent customer service.
Helpful Report
Posted 1 year ago
I ordered a denim dea kudibal skirt online and it was one size too big so I phoned Feather & Stich and the ladies were absolutely lovely and asked I send down the skirt in exchange for the smaller size. Both times the delivery was on time and items beautifully packaged with a lovely note inside. This was my first time shopping with them online and it was a great. Thanks
Helpful Report
Posted 1 year ago
Very efficient service. Dress came really fast.
Helpful Report
Posted 1 year ago
Lovely jacket.Well packed.Fast delivery.
Helpful Report
Posted 1 year ago
A really great on line shopping experience
Helpful Report
Posted 1 year ago
Feather & Stitch is rated 4.9 based on 1,104 reviews