Ferry Marina Reviews

Name: Ferry Marina
Rating: 4.79

4.8 Rating 470 Reviews

96 %

of reviewers recommend Ferry Marina

Company Reviews

Questions

Metrics

4.8

Based on 470 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01692631111

Email:

tara@ferry-marina.co.uk

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Ferry Marina 5 star review on 19th November 2018

Mark Harvey

Ferry Marina 5 star review on 4th November 2018

Andy Angela And Quite A Lot Of The Family.

Ferry Marina 5 star review on 27th October 2018

Whittingtons

Ferry Marina 5 star review on 13th October 2018

Sharon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Heron cottage was lovely. Great location and very clean. Very spacious and perfect four our family of 4.”

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Posted 4 years ago

“Fantastic helpful friendly staff young tall blond chap think was called Tom he helped us find a parking space for our camper van even happy to move his own car bless him”

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Posted 4 years ago

“When we arrived the welcome from the staff was warm and friendly and followed by a comprehensive and well delivered induction on our boat. The boat condition and facilities were great with only a minor issue with non-functioning tank gauges but this did not really detract from a great week on The Broads.”

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Posted 4 years ago

“Can't fault anything. Easy on-line booking, friendly phone comms with staff thereafter, very pleased with the cleanliness and quality of the boat hired, good value for money. Highly recommended.”

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Posted 4 years ago

“Super service from the staff when we collected our boat and when we called in to top up water supply. Friendly and courteous. Thank you.”

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Posted 4 years ago

“Helpful staff, boat clean and all ready at agreed time. Quite a brief guide to boating and could have done with more instructions re different types of mooring e.g. using mud weight, what to do when nothing to tie ropes to. Very accommodating when my brother visited for the day. Thank you!”

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Posted 4 years ago

“No Customer Service skills”

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Posted 4 years ago

“This was the third time we have booked and once again we weren’t disappointed. The staff were very helpful and friendly. The boat was ready on time, very clean and well equipped. Overall a very pleasant experience.”

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Posted 4 years ago

“Excellent service and great equipment, highly recommended We had the Star Emblem with comfortably suited 6 with one wee dog.”

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Posted 4 years ago

“Lovely, friendly staff. Our boat was fantastic and we had a great week exploring the broads.”

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Posted 4 years ago

“Great boats and staff”

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Posted 4 years ago

“Very welcoming staff and very helpful, we could recommend ferry marina to anyone who was looking for a holiday on the Norfolk Broads. Thanks and keep up the good work... best regards Rob Utley”

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Posted 4 years ago

“Fantastic friendly and 1st class staff. Would throughly recommend.”

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Posted 4 years ago

“Fantastic friendly and 1st class staff. Would throughly recommend.”

Helpful Report

Posted 4 years ago

“Staff friendly enough /stayed in heron cottage in the marina accommodation was good only one problem door and window looked (fire hazard) meaning you had to go out the front door walk up side of building through garden gate to seating area not recommended if you have to leave children there to go back to the front door and into the house”

Helpful Report

Posted 4 years ago

“Staff friendly enough Nice cottage only one problem access door and window on ground floor to decking area was locked (fire hazard) meaning you have to go out front door up the side of the building through garden gate to get to seating area not recommended for young children”

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Posted 4 years ago

“Everything is just plain sailing at Ferry Marine”

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Posted 4 years ago

“Just returned from a fantastic holiday on the Norfolk Broads. I hired Ruby Emblem from Ferry Marina in Horning we all had a fantastic holiday the crew at the boatyard showed us all we needed to know to drive such a large craft we saw lovely scenery and fantastic sunsets that you can only see from the water. Looking forward to our next trip”

Helpful Report

Posted 4 years ago

“Good service. A nice boat. Very informative staff. All in all a very good experience”

Helpful Report

Posted 4 years ago

“The boat we had for a week was in very good condition and extremely clean. The staff are all great and offered excellent assistance whenever you need them through the week. Great location to start and finish your holiday.”

Helpful Report

Posted 4 years ago

Ferry Marina is rated 4.8 based on 470 reviews