Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and impressive customer care. I was extremely pleased with my purchases at Firebox and will be going to back to buy more in the future!”

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Posted 10 years ago

“Really impressed with how quickly it arrived, great service and very happy with my order”

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Posted 10 years ago

“You must use this website,everything arrives just,if not better than described! worth every penny! And you must read the emails they send you,I was in fits of laughter,no borng generic confirmation emails!”

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Posted 10 years ago

“Swift delivery! Perfect.”

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Posted 10 years ago

“Firebox is the best place for gifts bar none.”

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Posted 10 years ago

“I'm really impressed with FireBox. I think the quality of service is absolutely outstanding and I will no doubt be ordering from you guys again!”

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Posted 10 years ago

“If you have difficult to please relatives, this is the place for you. Recommended!”

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Posted 10 years ago

“The box arrived and one of the books I bought was crammed in with the corners folded up. When I took it out the book looked like it was years old. Awful service. It was so obviously too big to fit but apparently they're too cheap to use a slightly bigger box.”

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Posted 10 years ago

“bought 1 chicken handbag on the invoice it has chicken handbag plus what is the plus my daughter thinks it comes with a purse I only got the handbag which I am not sure about thanks”

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Posted 10 years ago

“Was a great website, customer service was lovely and cheerful, overall enjoyed using this website. Also has fantastic crazy stuff!!!”

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Posted 10 years ago

“The right stuff arrived at the right time in perfect condition and packed beautifully . I would certainly recommend Firebox !”

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Posted 10 years ago

“Firebox is a fab website for quirky gifts- especially lad type stuff!”

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Posted 10 years ago

“It was quick, easy with cool stuff, say know more”

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Posted 10 years ago

“Item I received was smaller than the website advised. A replacement was sent out quibble-free, but still wasn't up to size. I can only assume that they are falsely advertising the product, and misleading buyers. Very disappointed with the product, but the customer service was OK.”

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Posted 10 years ago

“I found Firefox super easy to use the products were well packaged plus speedy delivery means I will use them again”

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Posted 10 years ago

“Really love the personal and funny correspondence, makes you feel like you are dealing with people not just a computer xx”

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Posted 10 years ago

“Everything arrived promptly in great condition and was exactly as described on the site.”

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Posted 10 years ago

“Fantastic service and very quick delivery= One very happy customer! Thank you”

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Posted 10 years ago

“Really fast delivery and loved my items!!”

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Posted 10 years ago

“As always great. I actually browse the site regulary just to read all the witty and off the wall comments. ””

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews