Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a gift for my dad and he loves it. He's used it everyday since he received it.”

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Posted 10 years ago

“Such a fun company with well priced unusual gifts. Always check them out whenever I need a gift!!”

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Posted 10 years ago

“Le service client est à l'écoute, le produit reçu est top, l'équipe a de petites attentions sympas (bonbons dans le joli paquet), les mails sont rigolos.. Je recommande !”

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Posted 10 years ago

““Perfect. It's nice to not have to run around after your order these days.””

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Posted 10 years ago

“Excellent service, great choice of items too.”

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Posted 10 years ago

“Great product. Fast delivery”

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Posted 10 years ago

“After my order had to be return to them b/c of a packaging issue with customs, they took care of the issue nicely and I had my order in time for Xmas. Tamzin w/ customer service was very nice and apologize for the unexpected delay and they resent my package express delivery so I would have it on time.”

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Posted 10 years ago

“The perfect gift to tell someone how I felt! In the nicest possible way!”

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Posted 10 years ago

““Excellent service as always. Speedy Delievery. Great Produce. Wonderful Company Values.””

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Posted 10 years ago

“Love this site ????????”

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Posted 10 years ago

“This site is a cut above the rest. Never have I order from a site feeling so secure in the knowledge that my orders will be shipped fine. The customer services is top notch. Delivery services are ace and the products always means heads turn when my gifts are opened. I recommend over other sites such as IWOOT who have let me down more than once. Absolutely love you guys. You save my bacon every christmas”

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Posted 10 years ago

“Found them by accident as I began my usual last minute cams shop...a god send as they offered next day delivery (xmas eve)...items for everyone on there and found myself tempted to make purchases for myself instead!...next time...”

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Posted 10 years ago

““Good comm's when ordering and no money taken until item was sent as promised very pleased” NOKE Padlock has been a good purchase for my Garage and will be interesting over a period of time to see how it last's .”

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Posted 10 years ago

“You guys were fantastic -- great products and delivered to me in one day ... Christmas Eve day! Couldn't have asked for better service. So very pleased!”

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Posted 10 years ago

“Absolutely delighted with the speed of delivery and the customer care service made me chuckle every time they sent a new email. Would use this service again. First class.”

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Posted 10 years ago

“Firebox has enabled me to give the GREATEST gifts to the ones I love. Have never been disappointed with quality, price and speed of delivery. My go-to place for the epic.”

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Posted 10 years ago

“Thoroughly impressed with the service, love the quirky emails and the products are brilliant.”

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Posted 10 years ago

“Firebox are a good company with a good sense of humour, lovely original products and excellent sales and after sales. I have used this site for many years.”

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Posted 10 years ago

“I found purchasing on Firebox simple and easy. Will definitely be ordering again.”

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Posted 10 years ago

“The Mario warp pipe mug is awesome. I bought one for me, and one as a gift. It's sturdy, didn't take long to ship (UK to US), and looks awesome!”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews