Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love this site! I ordered my items quite late on the day before and they were delivered early the next morning! I love how different and quirky their products are and how amusing their confirmation emails are too. Would definitely recommend!!”

Helpful Report

Posted 11 years ago

“The bath salts smell absolutely delicious! I bought them for a Secret Santa gift for a Breaking Bad fan and she absolutely loved them. The website is great, the gift ideas are great and cater for everyone, so will definitely be using this site again for any occassion, or just to spoil myself!”

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Posted 11 years ago

“The item came very promptly,and as always packed very well”

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Posted 11 years ago

“The pigeon mask is great but oh the terrible smell from the plastic of which it is made. It pervades everything and totally corrupts my nostrils. Will only be able to wear it for a few minutes over Christmas. Have you tried it ?.”

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Posted 11 years ago

“Order arrived very promptly and as described. Packaging only niggle - large box plus layers of bubble wrap to post two bars of chocolate! Otherwise good.”

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Posted 11 years ago

“Had a small problem with a delivery but this was sorted immediately over the phone. No fuss at all and everything I bought turned out better than I thought they would.”

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Posted 11 years ago

“Quick delivery and nice customer service such as email updates of where in dispatch process products are. Only downside is some items were 'crap wrapped' without asking to be. Over all very good”

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Posted 11 years ago

“Bought 3 Instagram posters for my nieces. So easy to use the website to create the posters and they are absolutely gorgeous and much better than I expected. Arrived really quickly and brilliantly packaged. Heartily recommend. Great value for money and enjoyed the free delivery on orders over £60.”

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Posted 11 years ago

“Really good, kept informed on status of delivery which is now to know at what point is the parcel coming.”

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Posted 11 years ago

“Ordered some Christmas gifts so too early to comment on them but I am sure they will be very well received. :) order came within 24 hours. amazing speed so will be a returning customer.”

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Posted 11 years ago

“Cant get much more awesome than firebox. Thanks guys. Continuing to order the coolest stuff in the world from you guys x”

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Posted 11 years ago

“Excellent quality goods. Received within specified time.”

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Posted 11 years ago

“The freak mask is a great idea, I uploaded a picture of my girlfriends dog and waited for the results to turn up. Which was rubbish! The face was printed far too small. Wish I hadn't bothered. Should of been able to preview the size and crop appropriately.”

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Posted 11 years ago

“My item was delivered much faster than my heart dared to wish furthermore imagine my bliss as I opened said item to find it in pristine condition and exactly as your elves described, Many thanks”

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Posted 11 years ago

“Fantastic website, had never been on it before and then bought every single one of my Xmas presents from here. Very fast delivery as well. Thanks for great products and a great service.”

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Posted 11 years ago

“It was delivered on time and in good packaging to avoid damage. Seems to be working wells and looks quite nice. It would have been better if they made them in different sizes. It would also be good to have a battery powered option to make it more portable. Overall satisfied!”

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Posted 11 years ago

“Great range of products, swift delivery and super friendly and helpful customer service.”

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Posted 11 years ago

“It's all fine apart from the relentlessly matey emails which I CANNOT STAND.”

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Posted 11 years ago

“Great service, good product, quick delivery”

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Posted 11 years ago

“Parcel arrived within 24hours .Packaging was excellent. Driver courteous and friendly.E mails kept me up to date and were amusing. A company that actually employs real people and not virtual robots. Thank you for my order.I am unable to review it at the moment as it is a Xmas present.Will let you know later.From Wendy a very satisfied customer”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews