Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Addictaball large Excellent service , fast delivery, well made product haven't played with it yet as it's for a pressie but from what I can see very pleased Would DEFIENTLY reccommend.”

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Posted 10 years ago

“Amazballs, I have had two of these because the first mystery box was o good I had to get another. I had the unusual one then the gadget one, weather buying for your self or as a gift you won't be disappointed”

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Posted 10 years ago

“Happy with the service and would use again.”

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Posted 10 years ago

“Such unusual and mental gifts. Complete bunch of nutters and I love it. If you like to buy gifts that are a little "off the wall", Firebox is for you. Not for everyone, as their slogan says. But definitely for me.”

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Posted 10 years ago

“Perfect! Just what I wanted!”

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Posted 10 years ago

“Very gifts ideas, such candies in package, so fast delivery, much wow. 10/10 would order again”

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Posted 10 years ago

“Very impressed with the speed of delivery and communication from Firebox. I brought items as gifts and can't wait to give them!”

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Posted 10 years ago

“Products I ordered arrived quickly. They look good but as they are Christmas presents I can't comment on how they work just yet. But overall great service and plan to order again from here.”

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Posted 10 years ago

“Very cool items for sale, delighted with the balloon dog lamp I ordered. Good packaging and delivered super quick. I will be ordering from Firebox again!”

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Posted 10 years ago

“What a great site and service, will be a customer for a long time”

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Posted 10 years ago

“Easy transaction, speedy confirmation and delivery. Items always arrive well packaged. Couldn't ask for more!”

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Posted 10 years ago

“Great experience, probably the best experiences of online shopping, the emails they send keeping you updated are funny, just keep doing what you are doing, would definitely shop again,”

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Posted 10 years ago

“It was a pleasure ordering from FIREBOX and their parcel tracking service after despatch was A+”

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Posted 10 years ago

“Great -love shopping with firebox”

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Posted 10 years ago

“Perfect. As I have come to expect from firebox”

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Posted 10 years ago

“Great site for the more discerning gift buyer! E mails are a delight , always a pleasure to shop with Firebox.”

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Posted 10 years ago

“Really good. Delivery was fast, packaging was excellent. I had to return an item (bought for someone who had already got it, no fault of Firebox), and the lady in Customer Service was absolutely lovely. Highly recommended.”

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Posted 10 years ago

“ALL GOOD”

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Posted 10 years ago

“Amazing company with a wonderful sense of humour. Great quality goods for a reasonable price. Not like the usual novelty shop that sells cheap and nasty stuff. I can't praise firebox enough! Highly recommend!”

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Posted 10 years ago

“Very good, Firebox were quick to prepare, ship and arrive. Love the whole website and always gives me a laugh, awesome products! Brilliant customer service and the product was in great condition.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews