Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firebox were super efficient and my delivery arrived promptly. The product was of high quality and was definitely worth the money! I will be shopping here again and again!”

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Posted 10 years ago

“Absolutely spiffing service and very quick tracked delivery. Would highly recommend both the product and the company. Trusted.”

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Posted 10 years ago

“Amazing service and costumer care, I love how they always leave a treat for you in the box!”

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Posted 10 years ago

“Excellent products & excellent company. Love the witty email acknowledgements. Will certainly use this company again ????”

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Posted 10 years ago

“Love this company - very friendly and quick service will use again and recommend to friends :))))”

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Posted 10 years ago

“Love the whimsical dialogue for the products - brought a smile to my face and I appreciate the extra effort. Very easy to find your way round and to order something out of the ordinary - well done everyone, gold stars all round.”

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Posted 10 years ago

“Super fast delivery and brilliants communication throughout. Websitei s easy to use.”

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Posted 10 years ago

“super company super products.”

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Posted 10 years ago

“Always a 5* service from Firebox! They never let you down and have some great inspiration for something a little (or very!) different :-D”

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Posted 10 years ago

“Excellent delivery of my 'worry monster ' my granddaughter will be thrilled thankyou.”

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Posted 10 years ago

“Speedy delivery. Haven't been used yet as it's for my son for Christmas love the quirky emails hilarious !! Put a smile on my face”

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Posted 10 years ago

“Great products, some very unique and great prices. All delivered securely and quickly”

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Posted 10 years ago

“A very unique shop with awesome stuff for even the most difficult to buy for. Super fast delivery and great quality...will go here first for presents from now on.”

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Posted 10 years ago

““Excellent. The website was easy to use when searching and ordering. Some of the comments made me laugh despite parting with hard earned cash””

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Posted 10 years ago

“Very pleasant ????”

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Posted 10 years ago

“The products are always original and good quality. Always arrives very quickly. Don't know how good after sales is like as I've never had to use it! Got to say, I can't see it being other than excellent! Pleasure to do business with these guys!”

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Posted 10 years ago

“very good, quick delivery, solid packaging and great products.”

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Posted 10 years ago

“The Products are one of a kind and of high quality. Great CS! Even though I had to return one of the items (I live across the pond) as shipping and Tarrifs were way to steep. Communication with staff was immediate via email and I truly felt I was a valued customer. No hassles at all. If our Presidents continue to act as they do I am voting that the Queen take us back over (Hopefully tariffs will then go away) and I can purchase the higher end items that only Firebox carries. Highly recommend any purchase as the website is super easy to navigate and when calling I actually spoke with a live human (I think).”

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Posted 10 years ago

“I found brilliant gifts on Firebox and the whole experience was thoroughly fantastic, very easy and straightforward.”

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Posted 10 years ago

“Can't beat this company for the speedy service. When you decide to order from them and you will, be prepared to have a big smile on your face when you receive your emails sooooo funny. Whoever thought of them should be on the stage. Can't thank you enough. Absolutely brilliant.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews