Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you like wierd n wonderful,rude or risque,practical gadgetry or just plain old daft stuff this is the place to visit.The guys n gals at Firebox are mental tho theres bound to be one sane person (we live in hope)”

Helpful Report

Posted 10 years ago

“After a monumental lapse of concentration (forgot to fill in the road of my address with order details), I was expecting to never the see the Unicorn I had ordered. I need to see a Unicorn at least once in my life. It arrived safely via Yodel a day or so later....I am very impressed indeed with the service of Firebox and Yodel.”

Helpful Report

Posted 10 years ago

“Found the site. Laughed until a little bit of wee came out. Ordered items of amusement and general tomfoolery; which arrived before I could say ‘That’s mother’s Christmas presents sorted’. I recommend you go to the site with time on your hands and waterproof pants on. Order, don’t order, it matters not as your life will have improved either way.”

Helpful Report

Posted 10 years ago

“Love firebox they have fantastic fun products and delivery is always super quick too ????””

Helpful Report

Posted 10 years ago

“Love firebox not only do they have awesome things to buy, there deliveries super fast and emails are hilarious but best of all you get a little bag of sweets with your order. well that's unless I am actually there favourite customer ???? just a pleasure from buying to writing this review thanks!!”

Helpful Report

Posted 10 years ago

“Excellent products, super fast delivery and amazing communication. I'll definitely be ordering again, if only to get some more lovely emails”

Helpful Report

Posted 10 years ago

“Great website very user friendly and makes you smile as you shop for cool and funky stuff that make unusual awesome gifts ordered Friday afternoon after a friends recommendation of the site. Saturday morning, YES the very next day my free delivery arrived, yes the very next day, not only was that pretty impressive but FIREBOX include random little sweets in your package which again makes you smile. FORGET THE OTHER SITES THIS IS THE ONLY ONE YOU NEED”

Helpful Report

Posted 10 years ago

“Super fast postage, product looked even better than it's picture, in real life. Can't wait to see her face when I give her it for christmas! Sushi socks?! what is better than that!”

Helpful Report

Posted 10 years ago

“I was really pleased with my recent purchase from Firebox. As always the service was good and their sense of humor is amazing.”

Helpful Report

Posted 10 years ago

“Second time of using Firebox, great products well packaged and delivered in a timely manner. The free bag of sweets in each delivery is a nice touch.”

Helpful Report

Posted 10 years ago

“Easy to use web site. Keep you informed of parcel status. Emails are hilarious so much so that I show them to my family to cheer them up.”

Helpful Report

Posted 10 years ago

“I love firebox they are so down to earth when they email, which made me laugh at some of the emails and also made me feel like a valued customer. I will definitely be useing them again and would recommend to my friends.”

Helpful Report

Posted 10 years ago

“Bought this as a present and the recipient loved it!! it makes bath time even more enjoyable. I have a prune like child who won't leave the water because they love it so much. Highly recommended!!”

Helpful Report

Posted 10 years ago

“Fantastic, easy to use website. Very quick delivery, and a great variety of new products on there that i haven't seen anywhere else! Makes Christmas shopping that extra bit easier!”

Helpful Report

Posted 10 years ago

“I am always so happy with how quick my orders turn up! Amazing service and amazing quality! Thank you :)”

Helpful Report

Posted 10 years ago

“Brilliant range of present ideas for friends and family and lovely original emails with confirmation instead of your average robotic replies. One order has been delayed and I received prompt information on the update before it was even due for delivery. Spot on customer service”

Helpful Report

Posted 10 years ago

“It's Firebox and I expect nothing less than a damn fine shopping experience (or a fire in a box, that would also be acceptable).”

Helpful Report

Posted 10 years ago

“I ordered gifts for my grandsons and was very pleased with how quick it was delivered”

Helpful Report

Posted 10 years ago

“Excellent product well built and does exactly what it says. I have used a number of times and it keeps drinks hot for 5-5.5 hours which is great as the instructions say 4 hours, if you are looking for a great product look no further.”

Helpful Report

Posted 10 years ago

“I love you guys! Every single interaction is priceless.. Even your reminder for a review made my heart laugh! It's like some crazy friend is sending me funny stuff. I love your concept. I really do. Honestly. No diggity. Keep it up guys. Stay weird!”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews