Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tip top service, fast delivery and mental good stuff. Thy even gave me a full refund for a naff item I got that was Not at all what was described. But loved the other stuff I got. Will be using more Offton”

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Posted 10 years ago

“My experience with Firebox, was fun and accompanied with brilliant customer service. Delivery was excellent as well. Well done Firebox will certainly use you again.”

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Posted 10 years ago

“fantastic and original, hilarious emails regarding my orders, quick and efficient service. will always use!”

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Posted 10 years ago

“Brilliant company. Quick about everything with quality products deliverd on time and safely and they even send you hilarious email updates to let you know too.”

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Posted 10 years ago

“Stupidly fast delivery, very good looking packaging. Really really impressed :D”

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Posted 10 years ago

“Always great products!”

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Posted 10 years ago

“Very very good service, lovely delivery driver, lovely product.”

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Posted 10 years ago

“I have ordered from them a number of times and have always had a very speedy service,everything is well packaged and there's always a little sweetie in the box. What more could you want!.”

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Posted 10 years ago

“1st item was delivered slightly damaged, I emailed customer service who responded very quickly and dispatched a replacement item without question. Fantastic communication and very quick to respond, amazing service”

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Posted 10 years ago

““Loved the website, items for sale, email alerts, packaging ...... Everything.””

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Posted 10 years ago

““Great. Professional, friendly and prompt delivery. I like the "friendly" emails and approach Firebox has.”

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Posted 10 years ago

“I often use this site for gifts. And I recommend it to anyone”

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Posted 10 years ago

“Why is there not an 'excellent' button? Good doesn't come close!! I love buying my friends unusual gifts and have done all my Christmas shopping from Firebox this year, plus a few extras for myself! If i could afford I would probably buy one of everything in the catalogue or even two, one for me and one for a friend!”

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Posted 10 years ago

“Now I have discovered FABULOUS Firebox will use again & again and tell all my friends”

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Posted 10 years ago

“An excellent service, a great and unique range of products, speedy delivery and all supported by hilarious emails to make the shopping experience fun. What more could the sophisticated shopper about town need?”

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Posted 10 years ago

“Fantastic service! Will order again and again!”

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Posted 10 years ago

“OMG, why have I only just found you guys?! Amazing stuff and fast delivery, what more could a girl dream of ;)”

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Posted 10 years ago

“Ten out of Ten xxx”

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Posted 10 years ago

“For that something a little bit different .”

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Posted 10 years ago

“This is a great site with great products. Some of them are a little bit pricey but totally worth is as you can't find a lot of this stuff anywhere else and at such great quality. There is a lot of choice too and you really can find something for everyone. I would definitely recommend this site to other people seeing as most of my Christmas shopping has come from here.”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews