Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

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Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got the Boba Tea night light and I love it so much. It arrived on time, and Firebox sent texts to update me on delivery times, which was very helpful. The product is so cute, he's small but lights up very well. There's also little black plastic balls rattling around inside which is cute.”

Helpful Report

Posted 6 years ago

Hi Anon, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 #SpreadJoyNotGerms

Posted 6 years ago

“Really great customer service. No problem to small to solve and done with the usual firebox style - emojis included 😀 from start to finish great to deal with”

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Posted 6 years ago

Hey there Amy, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 #SpreadJoyNotGerms

Posted 6 years ago

“I recently contacted Firebox customer service department to inquire about the tracking on my package. Due to all of the confusion with COVID-19, my package was sent via international air mail instead of DHL. To my surprise, due to the longer length of time it will take to receive my package, Firebox refunded my shipping costs! Way to go above and beyond Firebox! I will definitely be telling everyone of your excellent customer service and awesome products! Thank you again.”

Helpful Report

Posted 6 years ago

Hey Laurie 👋 Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 #SpreadJoyNotGerms

Posted 6 years ago

“I don't think these cannabis chocolates wean them off the real thing but it's just a fun present which I'm sure will be appreciated.”

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Posted 6 years ago

Hey stranger 👋 Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 #SpreadJoyNotGerms

Posted 6 years ago

“Bought for my sister for her birthday ... then slightly regretted as I'd already got her some spreadable pink gin, and I could have kept this back for her next birthday, or Christmas. But she loves the stuff so much, I'm sure she'll be happy with a pot of each on both occasions. Thank you, Firebox.”

Helpful Report

Posted 6 years ago

Hey you 👋 Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 #SpreadJoyNotGerms

Posted 6 years ago

“My sister loves gin but has no-one to drink it with any more and has a cupboard full of bottles of gin ... Imagine my delight when I discovered this as an alternative. I bought her a pot of this and a pot of spreadable pink gin; I think a boxful would have been better until her birthday comes around again. The parcel arrived before I had time to warn her, but I had it addressed to me so she didn't open it. Well packed with other items ordered.”

Helpful Report

Posted 6 years ago

Hey! 👋 Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 #SpreadJoyNotGerms

Posted 6 years ago

“I put an order that very unfortunately got stuck in the mail, firebox resounded me promptly the delivery expenses and offered me the chance to replace the order for free or receive a discount. I was very satisfied with the service, they were friendly and answered quickly to every request.”

Helpful Report

Posted 6 years ago

Hey there friend, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 #SpreadJoyNotGerms

Posted 6 years ago

“Extremely fun shopping with you! Webpage and customer support are both highly professional and fun. Truly dedičstve to there job 😊 I purchased Pennywise baloon lamp and it is just perfect 🎈😍 thank you!”

Firebox 5 star review on 24th March 2020

Helpful Report

Posted 6 years ago

Hey there Lucia, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 #SpreadJoyNotGerms

Posted 6 years ago

“The Little B dumpling light is a life saver for me. I just can’t recommend this product enough as a nightlight for children. For the past 2 months my 5 year old has had terrible nights and really needed a nightlight to help him. I researched EVERYWHERE for the perfect nightlight for a child. It needed to be portable so he can have it in bed, no sounds or light changes that would keep him awake and most importantly squishy so he can cuddle it! This Little dumpling so good that we got one for my daughter too plus the big dumpling for the baby’s room which is even better... Firebox have been brilliant and couldn’t have been more helpful when I had a problem with one of my lights, even posting a replacement to us in Germany ⭐️⭐️⭐️⭐️⭐️”

Firebox 5 star review on 18th March 2020

Helpful Report

Posted 6 years ago

Hey there friend, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. We were delighted to help! Looking forward to seeing you back very soon, for more 😏 #SpreadJoyNotGerms

Posted 6 years ago

“Very pleased and would order again!”

Helpful Report

Posted 6 years ago

Hey friend. Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏

Posted 6 years ago

“Shaneen in customer services is an absolute boss. Replaced an item which turned out to be faulty (no fault of Firebox's) and went truly above and beyond. Can't thank you enough!”

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Posted 6 years ago

“I really enjoyed the penis.”

Helpful Report

Posted 6 years ago

Hey there Peter! Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏

Posted 6 years ago

“where else can you get your dad a box of chocolate sphincters?”

Helpful Report

Posted 6 years ago

Hey hey Ian, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏

Posted 6 years ago

“The items are of good quality and and are very great novelities for friends and family”

Helpful Report

Posted 6 years ago

Hey Mark, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏

Posted 6 years ago

“Good quality products and arrived earlier than expected (only 2 days after ordering). Overall very satisfied”

Helpful Report

Posted 6 years ago

Hey old friend, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏

Posted 6 years ago

“The item got here ( to the USA) much faster than expected Thankyou very much!!”

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Posted 6 years ago

Hi Dennis, That's great! Thank you for taking time out of your day to review us and give us such a great rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more :smirk:

Posted 6 years ago

“Great item, awesome shopping. Feeling great after purchase, might order again (when I am with cash) Keep up with good work!”

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Posted 6 years ago

Hey there! Thank you for being awesome and taking time out to give us a great review. We are glad you had a positive experience with us. We look forward to seeing you again soon 😊.

Posted 6 years ago

“cute store w cheap items and fast delivery”

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Posted 6 years ago

Hi There! Thank you so much for leaving us a review. Your feedback is very important to us and we are so glad its a positive one. We always aim to provide you with the very best #giftgasm experience. Looking forward to seeing you back very soon, for more :smirk:

Posted 6 years ago

“Quick delivery, was very happy with my edible cbd sweets.”

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Posted 6 years ago

Hi Jessica, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very important to us and we are super glad its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon ☺

Posted 6 years ago

“Fun buying things from this website”

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Posted 6 years ago

Hey Margaret, Thank you so much for taking time out of your day to review us and give us such a fantastic rating! Your Firebox experience is very valuable to us. We are very happy its been fun and the #giftgasm experience we always want to provide. Looking forward to seeing you back soon 😁

Posted 6 years ago

Firebox is rated 4.4 based on 4,743 reviews