Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two for crimbo prezzies, they arrived promptly an looked brill. Had a cheeky smell of them an they smelt gorgeous, goin to order one for my self! X”

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Posted 11 years ago

“Quick delivery and excellent customer service.”

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Posted 11 years ago

“In the sea that is questionable customer experience, Firebox is the Lighthouse and the beacon of great service!”

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Posted 11 years ago

“Love the quirky language. Time will tell if my purchased product does the job. Looks good anyway.”

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Posted 11 years ago

“Always speedy with the delivery, quality items and I love the addition of a little sweet in the box too. Thanks Firebox ????”

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Posted 11 years ago

“Great gift ???? arrived quickly , everyone was jealous!!”

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Posted 11 years ago

“fast delivery!”

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Posted 11 years ago

“Brilliant service and really quick delivery ordered it at about six with free delivery and it then arrived the next day!! Absolutely amazed and very happy with the service and products that i have recieved.”

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Posted 11 years ago

“So easy to order and quick delivery.”

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Posted 11 years ago

“Wow What a purchase - an experience that has been so positive. Firebox are just the best when sicking to deadlines. Will be back here often.”

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Posted 11 years ago

“Excellent customer service, speedy delivery, unusual products and an overall pleasant experience.”

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Posted 11 years ago

“Amazing and unusual products.love the mystery boxes, bought 2 this year for my daughters and great value, I will be back, again and again”

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Posted 11 years ago

“More than excellent service with cheery and funny emails made my day. i bought two Flying Monkeys one for my grandson 5 years old one for me 73 years young ,great competitions ahead.”

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Posted 11 years ago

“I have been a Firebox customer for awhile now and i must say they have never let me down, well so far! I live in the Channel islands so it is very difficult to get deliveries here on time but with Firebox i have never had that problem ,i am highly impressed with the company, also the sense of humour on these guys is just amazing ;) I never write reviews but i thought I'd make an effort with Firebox, Keep up the good work guys, keep doing what most companies aren't doing!”

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Posted 11 years ago

“I really love the quality and unique gifts on offer,the service is excellent and you're kept upto date with your purchases and when they'll be delivered.”

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Posted 11 years ago

“I really love the quality and unique gifts on offer,the service is excellent and you're kept upto date with your purchases and when they'll be delivered.”

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Posted 11 years ago

“great looking website. speedy delivery. great customer service...even offered to refund something as I didn't read the description properly!”

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Posted 11 years ago

“Firebox has an incredible range of unique prosucts. My order was delivered very quickly in well thought out packaging and I can hardly wait to see the face of the recipient of this gift. In short, a superb company with great service and unique products”

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Posted 11 years ago

“ordered a "mr wilson " ball as a present , great product , fast delivery , very happy . . . would recommend !”

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Posted 11 years ago

“I have done some of my Christmas shopping on Firebox as they are brilliant at letting me find things for those 'difficult people' for whom it is always hard to find a gift. Delivery is always quick and the products are always as described and happily received by those lucky enough to be presented with them.”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews