Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a secret Santa gift for my boss he absolutely loves it”

Helpful Report

Posted 11 years ago

“It's nice to see a company in the physical goods space do such an all around good job from start to finish. Beautiful site, fun products, timely delivery and everything packed nicely in one very well designed box. After constantly being amazed at Amazon's planet killing packing decisions where everything comes in a different box, and all boxes being about 8 sizes to big, to finish of the experience with my entire order packed neatly and with care with a free bag of candy! Well done Firebox well done!”

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Posted 11 years ago

“Firebox have never failed to disappoint and will continue to use them as long as they sell stuff I want, and there is alot of stuff they sell that I want!”

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Posted 11 years ago

“Use Firebox, just do it. Firebox is amazing! There is something for pretty much everyone and if nothing else you'll have a good laugh just looking at the website.”

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Posted 11 years ago

“Excellent service, super fast delivery, products as described with a sense of humour added in.”

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Posted 11 years ago

“I was not disappointed. I almost ate them!”

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Posted 11 years ago

“Crazy items,crazy people . Buy something from them just for the emails PMSL .”

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Posted 11 years ago

“Amazing products ~ easy to use website ~ extremely fast dispatch and delivery ~ i am very impressed with the service i have received and the quality of the gifts i have purchased i will definitely be using Firebox again and will recommend to my friends and family.”

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Posted 11 years ago

“I had a problem with my order ( my own fault ) i had put the wrong postcode in. My delivery was late and I emailed in. The response was super fast and beyond polite! Couldnt get better customer service from anyone else ! Thankyou ever so much !”

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Posted 11 years ago

“fab fab fab”

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Posted 11 years ago

“Good items, quick delivery, fair price”

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Posted 11 years ago

“Excellent screen cover and no bubbles job done -very impressed”

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Posted 11 years ago

“Great chatty emails and efficient service. Couldn't ask for better!”

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Posted 11 years ago

“This if the first time I have used this online service, and it was, nothing less than, amazing. I do like the correspondence, the way it is so natural as if your customers are known to you, extremely original and did bring a smile. I have told everyone I know, and that is a lot of people, trust me!!!! I am quick to complain if a service is not good, so very happy to let everyone know when it's not only good but exceptional.”

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Posted 11 years ago

“Fantastic website use, there's something for everybody”

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Posted 11 years ago

“I was really happy with the speedy delivery, the choice of items on offer and the over all service from Firebox. I'm sure the things I bought for people will go down a treat at Christmas. Although I do wish they'd do more offers and 'money off' deals for customers who have used their website before and maybe spent over a certain limit or something like that- just to make the typing in of payment details at the point of purchase sting just that little bit less.”

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Posted 11 years ago

“The order I placed was what I ordered it came very quickly and I am happy with the product.”

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Posted 11 years ago

“You are an unusual,.quirky, interesting, wonderful and fantastic site that offers out of the ordinary and imaginative products great for self use or indulgence or for gifts for family and friends.”

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Posted 11 years ago

“Super easy and fast”

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Posted 11 years ago

“I love this company, from their quirky products to their website, I love it all. I especially love receiving their confirmation emails, they have actually made me laugh out loud. What a tonic on a miserable day. I could place an order just to get an email. Please never change! X”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews