Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Gadget mystery box for my 21 year old son and he thought it was useful and fab. He found use for all four products. He told me he was looking forward to his next mystery box!”

Helpful Report

Posted 11 years ago

“Great service. not too happy with the UPS parcel depot.”

Helpful Report

Posted 11 years ago

“Absolutely great service. Very unusual items. Staff have extremely good sense of humour.”

Helpful Report

Posted 11 years ago

“Amazing products and services, thank you”

Helpful Report

Posted 11 years ago

“Fast reliable service my kind of humour”

Helpful Report

Posted 11 years ago

“It was a lot brighter than I thought it would be. Easy to attach to a wall, really pleased with it, its great!”

Helpful Report

Posted 11 years ago

“You lot are fun to deal with as well as being efficient. I don't own any of the stuff I bought but the people I gave it to were pleased delighted and a bit bemused (which was a desired outcome). The range of random stuff you sell gives wide scope for mirth.”

Helpful Report

Posted 11 years ago

“no problems, product, delivery, pricing, quality, communication, all first class”

Helpful Report

Posted 11 years ago

“Firebox are amazing! Great products, great service, fast delivery. They have never done me wrong and are always happy to help. I would recommend them to anyone and I will certainly be a life long customer.”

Helpful Report

Posted 11 years ago

“They sent me the wrong item. I ordered choclate and recived vodka.”

Helpful Report

Posted 11 years ago

“The buying process was very easy and it arrived very quickly. However, I ordered the super smash bros cartridge and the cartridge arrived, but it was the mario kart one, which was very disappointing.”

Helpful Report

Posted 11 years ago

“Dear Firebox - I - and the family - love your gimmicks and not least your endearing mails regarding the shipment :-) keep up the sweet talking - we suck it up!”

Helpful Report

Posted 11 years ago

“Very pleased with the speed of delivery after ordering the items. I enjoyed the slightly off the cuff remarks which appeared every now and then.”

Helpful Report

Posted 11 years ago

“The glasses were awesome. Service and delivery etc were faultless. But with confidence from these guys”

Helpful Report

Posted 11 years ago

“So happy with the items and the service from Firebox is unique and makes shopping a bit more fun!”

Helpful Report

Posted 11 years ago

“So happy with the items and the service from Firebox is unique and makes shopping a bit more fun!”

Helpful Report

Posted 11 years ago

“Fun product, excellent service, fast delivery - all round great experience.”

Helpful Report

Posted 11 years ago

“Excellent website and excellent service”

Helpful Report

Posted 11 years ago

“Great, again!!”

Helpful Report

Posted 11 years ago

“Love the quirky products. My orders all arrived in time for Xmas and well packaged.”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews