Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual with Firebox a very fast, reliable delivery - there are a few firms who could take note of this bunch and learn!! The items arrived in good condition and will soon be package up ready for Christmas. I am sure the chocolate anuses will cause a few smile and raised eyebrows - but how cares, its fun and once Gran has got over it I may give here a bite of my Marmite Chocolate bar!! So you guys carry on what you do and what you do very well everyday!!”

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Posted 10 years ago

“Excellent products, excellent service, just an apparently quick and easy method to buy the presents needed that are slightly different. Magic!!!”

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Posted 10 years ago

“Fun and quirky emails, good customer service, fast delivery and interesting products. Whats not to love?”

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Posted 10 years ago

“Have ordered things from Firebox over the last few years. Have always had a good service and no problems. Also I love the fun emails they send.”

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Posted 10 years ago

“Great unusual gifts...but I am refusing to tell friends where I'm getting my stuff from (shhhhhh!)”

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Posted 10 years ago

“My experience with Firebox was not much different from any other online store. The service was great, the products arrived shortly after being despatched, and the products arrived safely. Also, Firebox's personality is great ;) You'll know what I mean once you get an email from them.”

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Posted 10 years ago

“It’s the 2nd item I’ve purchased. It takes long to arrive, but I live outside the UK. Even that won’t stop me. You guys are awesome! I'll definitely recommend Firebox!”

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Posted 10 years ago

“Quick delivery, reasonably priced and you will find good gifts on the website that you cannot get in stores.”

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Posted 10 years ago

“Really pleased I stumbled across firebox! ! I just love it!!!”

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Posted 10 years ago

“it was unicorny and lighty, and very well made, delivered immediately it came in stock ...brilliant as always!”

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Posted 10 years ago

“Brilliant, a greaet selection of gifts and ideas, that you don't often find easily elsewhere. Website easy to use, great descriptions of items. Firebox send out clear communications and I loved the witty packaging when it arrived. Have recommended Firebox already to friends, and it will now be my No1 place to go to when starting to look for presents.”

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Posted 10 years ago

“Firebox definitely brought a smile to my face with their quirkiness. Scrap the boring stereotypical customer service and go with firebox's!!!!!!”

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Posted 10 years ago

“Amazing. Delivery far quicker than expected. I LOVE your email comms, I've shared them with lots of friends and colleagues (I work in comms)”

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Posted 10 years ago

“You lovely people you. ???????????????????????????????????? Turned up trumps again. ???????????????????????????????????????? Give yourselves jazz hands ???????????????????????????????????????????? Because you've done it again Given me the best service???? on the planet ????and you sell things no one else has..Shhhhh! Don't tell ????????”

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Posted 10 years ago

“Love the personal feel about this order, would use this website again and again”

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Posted 10 years ago

“I loved my Catwoman popart print”

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Posted 10 years ago

“Easy to use website, quick delivery, awesome products.”

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Posted 10 years ago

“I had pre-ordered my item as it was out of stock; but hooray yes you got it ; said item arrived when the good folks at Fire Box said it would; brilliant, fantastic wonderful oh just one small, tiny thing guys & dolls, I'm female not male, wouldn't go as far to say I'm a "lady" but it's Mrs not Mr ; like I said before, just love this web- site, unfortunately had to tell my daughter about it 'cause you've got the chrissey prezzie I'm after !!!!! kind regards, Kim (Mrs) :-)”

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Posted 10 years ago

“Love firebox, not good for my bank account but for stuff I don't need but really want it's amazing. Will be getting Christmas presents here”

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Posted 10 years ago

“Love the site. Very quirky items! Delivered fast and well packaged. Happy Customer!”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews