Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy with the items and the service from Firebox is unique and makes shopping a bit more fun!”

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Posted 11 years ago

“Fun product, excellent service, fast delivery - all round great experience.”

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Posted 11 years ago

“Excellent website and excellent service”

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Posted 11 years ago

“Great, again!!”

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Posted 11 years ago

“Love the quirky products. My orders all arrived in time for Xmas and well packaged.”

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Posted 11 years ago

“Excellent. Super. Fantastic. Wonderful. I can't even remember what I am reviewing but I KNOW I was absolutely over the moon impressed with the quality, the product and the service. I was kept up to date with estimated delivery time and date and the information was spot on! Would recommend and definitely buy from Firebox again.”

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Posted 11 years ago

“The large stress relieving Mushroom was purchased for my 15 year old nephew to help improve his hormonally imbalanced rages and to reduce the need for laundering his bed linen over Xmas. The item arrived within a day of order was perfectly packaged and was well received by the recipient, my only worry is that it may further strengthen his grip and wrists.”

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Posted 11 years ago

“Husband was absolutely delighted with his gadgets especially the star trek phaser replica. Such good quality and so far does what it says on the box. Very pleased once again with the service recieved from the firebox team. Thanks guys”

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Posted 11 years ago

“Bought Darth Vader and Stormtrooper large lights. Really pleased with them and Grandchildren loved them...”

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Posted 11 years ago

“Brilliant website, if you can't think of a present idea then this has everything you need”

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Posted 11 years ago

“Great customer service team excellent will be shopping there more often. I LOVE FIREBOX !!!!!”

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Posted 11 years ago

“great products, great delivery, great company, i def recommend”

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Posted 11 years ago

“Fantastic service as always and the quirky email updates on my orders progress always generates a smile!”

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Posted 11 years ago

“I have made this comment before! I am VERY happy with the service and quality of goods, delivery service and emails to let me know what is happening. Just one thing..... Goods in the magazine should have stock numbers so that you know you are ordering the right thing. Just my thought Thanks x”

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Posted 11 years ago

“You can buy funny and interesting things from firebox that will give your day a lift ! not for everyone though.”

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Posted 11 years ago

“As always great service with q quirky twist - love it!!!!!”

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Posted 11 years ago

“Great delivery, easy to use site, v happy”

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Posted 11 years ago

“Excellent website, some fantastic unusual gifts, I really had to control myself on the website, I could have spent a small fortune. I will definitely be using this website in the future, in fact it will be. Y first port of call when looking for gifts in the future. Well done Firebox, I will be recommending you to all my friends and family ????”

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Posted 11 years ago

“Charming people on the phone, great presents, and next day delivery arriving, much to my amazement, on the morning of Christmas Eve. Great stuff all round.”

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Posted 11 years ago

“Very pleased with the customer service. My first delivery went astray but Firebox telephoned me and arranged for everything to be redivered without hesitation, and as priority to ensure I received it by Christmas. I spoke to Firebox at 14:00 on Monday, I had my package at 07:30 Tuesday. Very friendly and helpful staff too. Plus they're great quality products too. Thank you Firebox :)”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews