Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication, order arrived quickly and well packed: good job ????????!!”

Helpful Report

Posted 10 years ago

“A FUN EXPERIENCE, LOVED THE WITTY COMMENTS TRACKING THE PROGRESS OF THE ORDER. THESE GUYS HAVE A GREAT SENSE OF HUMOUR. THE GIFT ARRIVED WELL PACKAGED COULD NOT ASK FOR MORE”

Helpful Report

Posted 10 years ago

“Quick and easy...fast delivery. Quirky things fir quirky people”

Helpful Report

Posted 10 years ago

“Easy ordering, super fast postage and can pre order out of stock items and sent same day they get them back in. Saved me so much time on my Xmas shop this year I would recommend to anyone!”

Helpful Report

Posted 10 years ago

“original witty products - as is the company”

Helpful Report

Posted 10 years ago

“Nice selection of products reasonable prices and superb delivery speed”

Helpful Report

Posted 10 years ago

“Everything delivered quickly and on time, packed well and works perfectly! Only once been sent the wrong thing and they let us keep the package and sent our original order out very quickly! Great customer service and products :)”

Helpful Report

Posted 10 years ago

“The item was just as described but much cuter. Lovely vibrant colour and great quality. Fantastic value for money.”

Helpful Report

Posted 10 years ago

“Very happy with my purchase and how quick it came.”

Helpful Report

Posted 10 years ago

“Very disappointed with the size and quality of this cuddly toy . Not as fluffy as the picture .”

Helpful Report

Posted 10 years ago

“Fantastic service - good quality items at a reasonable price and super fast delivery. Love the quirky unusual nature of everything on this website!”

Helpful Report

Posted 10 years ago

“Lovely, quick and fast replies when asking questions in emails and online. Always had a good experience shopping at firebox (first place I always go!) well done guys, keep it up!”

Helpful Report

Posted 10 years ago

“Love Firebox, competently of the wall products, fun to look at. Ordering is simple and the their communications make me smile. It brings a human touch to a digital world.”

Helpful Report

Posted 10 years ago

“Exceedingly straightforward transaction, and the delivery time was well below the quoted maximum. I've used Firebox several times now and will continue to do so because of this great service!”

Helpful Report

Posted 10 years ago

“Firebox has something for everyone, delivered quickly and well packaged. You will even get quirky messages that always make me smile. Well done Firebox”

Helpful Report

Posted 10 years ago

“This was bought as a gift so I cant speak to the durability. But the product looks good, comes well packaged and was delivered very promptly. I am very happy with the whole process top to bottom. First time shopping at firebox but im already a fan”

Helpful Report

Posted 10 years ago

“The product was a quality product and as I expected. The company is unusual, funny and sweet! Each email from them made me smile.”

Helpful Report

Posted 10 years ago

“The Website was easy to use, information clear and precise, I submitted my order and it arrived 2 days later, well packed and in good condition, the website was quite quirky makes it feel personal to you, would recommend Firebox for all your gadgety needs.”

Helpful Report

Posted 10 years ago

“Brilliant!”

Helpful Report

Posted 10 years ago

“Speed shipping, awesome stuff, reasonable prices ... Not less than another really good place in the Internet to loose yourself, and make your credit card burn (a bit, do not exaggerate) ...”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews