Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great selection of unusual gifts and fast delivery. Have bought from them before and will buy from them again!!”

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Posted 10 years ago

“Good delivery, good items, great service.”

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Posted 10 years ago

“Excellent service. Prompt and polite. Thank you.”

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Posted 10 years ago

“Great, easy, efficient, and with good humour.”

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Posted 10 years ago

“Absolutely brilliant website. Stuffed full of wonderful wares and an aroma of awesomeness with every transaction. Can't fault it”

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Posted 10 years ago

“Quick. Easy. Simply. Great ideas. Great presents for the person who has everything”

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Posted 10 years ago

“Great. Easy to browse, good choices, great fulfilment, fun tone of voice in follow-up emails. Top drawer FBox!”

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Posted 10 years ago

“perfect item. came very quickly I couldn't have asked for better service.”

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Posted 10 years ago

“Super fast P&P at a reasonable price. Eco friendly packaging - my stuff just fit in the box. Take note certain other large retailer. Free sweeties. Brilliant choice of stuff. Firebox is my go-to for gifts and that won't change any time soon.”

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Posted 10 years ago

“I bought the Addictaball large Excellent service , fast delivery, well made product haven't played with it yet as it's for a pressie but from what I can see very pleased Would DEFIENTLY reccommend.”

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Posted 10 years ago

“The service from Firebox is generally good. However I bought a Mystery Gift box as a present for a 13 year old girl. The contents of the gift box are inappropriate for a child and considered boring! While for an adult the gift would/ may be of interest. My recommendation for the mystery box is for Firebox to provide an age guideline - this would avoid the situation that I find myself in where I will now need to purchase a 2nd gift to avoid the child being disappointed at Xmas - so instead of sticking to my budget of £35 I will end up spending £60, not happy.”

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Posted 10 years ago

“Amazballs, I have had two of these because the first mystery box was o good I had to get another. I had the unusual one then the gadget one, weather buying for your self or as a gift you won't be disappointed”

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Posted 10 years ago

“Happy with the service and would use again.”

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Posted 10 years ago

“Such unusual and mental gifts. Complete bunch of nutters and I love it. If you like to buy gifts that are a little "off the wall", Firebox is for you. Not for everyone, as their slogan says. But definitely for me.”

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Posted 10 years ago

“Perfect! Just what I wanted!”

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Posted 10 years ago

“Very gifts ideas, such candies in package, so fast delivery, much wow. 10/10 would order again”

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Posted 10 years ago

“Very impressed with the speed of delivery and communication from Firebox. I brought items as gifts and can't wait to give them!”

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Posted 10 years ago

“Products I ordered arrived quickly. They look good but as they are Christmas presents I can't comment on how they work just yet. But overall great service and plan to order again from here.”

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Posted 10 years ago

“Very cool items for sale, delighted with the balloon dog lamp I ordered. Good packaging and delivered super quick. I will be ordering from Firebox again!”

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Posted 10 years ago

“What a great site and service, will be a customer for a long time”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews