Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice to deal with and really speedy delivery.unusual products at good prices.”

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Posted 10 years ago

“Fantastic :) really happy with everything. The delivery was faster than I had expected which was brilliant. The site is amazing and I will come back to buy some more gifts :) x”

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Posted 10 years ago

“Some great products available & always a pleasure to buy from Firebox, even the confirmation / despatch emails are fun!”

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Posted 10 years ago

“Never used Firebox before but can only say the service was Xcellent . I also loved the lighthearted emails too. Will definitely use again. Toodle pip”

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Posted 10 years ago

“Unusual gifts, reasonably priced and quick delivery. The little bag of sweets in the parcel is a nice touch.”

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Posted 10 years ago

“Excellent service from Firebox Excellent service from Yodel couriers. All of the items I have purchased are for Christmas and I haven't tried them out, so I'm hoping if there are any problems (which I am not anticipating!!) they will be resolved.”

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Posted 10 years ago

“Unique items,secure payment methods and quick delivery...pretty much perfect :)”

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Posted 10 years ago

“Fab company, selling excellent quality fun products”

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Posted 10 years ago

“Great service and super fast delivery! Fab product and their quirkiness makes me smile! :)”

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Posted 10 years ago

“Very quick and efficient and very well packaged”

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Posted 10 years ago

“Delivered in two days and packaged nicely. Would always recommend firebox.com they are great for service and product.”

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Posted 10 years ago

“Bought two items from this company, f&cking strong coffee and a French book both items were great, arrived in no time and packaged really well. Correspondence was great and lots of it. well worth buying from this site, lots of different things and reasonably priced. Would recommend anybody to go take a look and I'll certainly be buying some more stuff in the near future.”

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Posted 10 years ago

“I was very happy with my purchase from Firebox! Quality of purchase better than I expected. Will be ordering form them again for sure!!! Unique + Stylish = Everyone Wins!”

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Posted 10 years ago

“Very good service! Even living in the netherlands, my packages arrived on time! love the littl extra in the box. mad eme feel like a propper customer instead of a walking wallet!”

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Posted 10 years ago

“Website is easy and straightforward, emails keep me updated!! High quality items that are shipped quickly in decent packing!”

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Posted 10 years ago

“Brilliant delivery time, really pleased with the look of the bottle, my daughter is going to love this as part of her Christmas (plus she's mad about unicorns). Overall, will definately deal with Firebox in the future. Love the banter of there emails too, makes it really personal :-)”

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Posted 10 years ago

“Firebox have enlightened my life for the better. The huge range of quirky gifts are great when you are stuck for ideas, and cater for every type of humour. Well done for a fab website, gifts and overall service.”

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Posted 10 years ago

“Great company to deal with Excellent communication, delivery & packaging Happy to recommend!”

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Posted 10 years ago

“Wonderful, wonderful people. They give you haribos with your delivery - what else could you ask for?”

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Posted 10 years ago

“The best company I've had the pleasure of dealing with!!!”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews