Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy transaction, speedy confirmation and delivery. Items always arrive well packaged. Couldn't ask for more!”

Helpful Report

Posted 10 years ago

“Great experience, probably the best experiences of online shopping, the emails they send keeping you updated are funny, just keep doing what you are doing, would definitely shop again,”

Helpful Report

Posted 10 years ago

“It was a pleasure ordering from FIREBOX and their parcel tracking service after despatch was A+”

Helpful Report

Posted 10 years ago

“Great -love shopping with firebox”

Helpful Report

Posted 10 years ago

“Perfect. As I have come to expect from firebox”

Helpful Report

Posted 10 years ago

“Great site for the more discerning gift buyer! E mails are a delight , always a pleasure to shop with Firebox.”

Helpful Report

Posted 10 years ago

“Really good. Delivery was fast, packaging was excellent. I had to return an item (bought for someone who had already got it, no fault of Firebox), and the lady in Customer Service was absolutely lovely. Highly recommended.”

Helpful Report

Posted 10 years ago

“ALL GOOD”

Helpful Report

Posted 10 years ago

“Amazing company with a wonderful sense of humour. Great quality goods for a reasonable price. Not like the usual novelty shop that sells cheap and nasty stuff. I can't praise firebox enough! Highly recommend!”

Helpful Report

Posted 10 years ago

“Very good, Firebox were quick to prepare, ship and arrive. Love the whole website and always gives me a laugh, awesome products! Brilliant customer service and the product was in great condition.”

Helpful Report

Posted 10 years ago

“Having put an order in for next day delivery quite late on, I assumed it would not get to me on said day. (Ordered around 5pm) I quickly emailed in to maybe get an estimate when it would arrive, and minutes later my reply was in my inbox! (Thank you A. Burley) She had confirmed their cut-off for ND delivery was indeed 7pm, and my gifts would make it to me when I had requested. Excellent service, great prices and amazing staff. Five stars without a doubt.”

Helpful Report

Posted 10 years ago

“I am very happy with the items I bought and the speed of delivery, my grandson loves the sweets in the box, so Firebox will always be high on my shopping list. Joyce Cassidy”

Helpful Report

Posted 10 years ago

“From ordering to delivery to support the guys and ladies (I'm assuming they're not sexist ;) ) at Firebox consistently deliver excellent service!”

Helpful Report

Posted 10 years ago

“I have ordered from firebox several times for christmas presents, and every time the service has be brilliant. Items arrive when expected, packed sufficently and excellent value of money. I highly recommend firebox for unusual presents for every one.”

Helpful Report

Posted 10 years ago

“Fire box it is awsome it was quick and effective and just plain amazing I really would say to anyone to use this Web site”

Helpful Report

Posted 10 years ago

“Fantastic products ideas. Could use a boost in quality.”

Helpful Report

Posted 10 years ago

“My first purchase with firebox. It was so easy, so quick, so friendly, I've a horrible feeling this is going to become an addiction harder to kick than crack. Damn them.. God damn them all to hell! In the nicest possible way..”

Helpful Report

Posted 10 years ago

“Quirky, original gift ideas - tongue placed firmly in cheek regarding sales, but customer service has been a pleasure. Also, an unannounced free mini pack of Haribo in every order! Whimsical and just a little bit lovely.”

Helpful Report

Posted 10 years ago

“Every little thing was completely as promised and this place is full of whimsy and fun.”

Helpful Report

Posted 10 years ago

“Ordered from firebox several times now and will keep ordering. Unique items, fab and interesting website, amazeballs customer service and free sweets! Service is quick too, I had my order the following day! Highly recommend these bad boys!”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews