Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect every time.”

Helpful Report

Posted 10 years ago

“Great as always, I use you every year for christmas and birthdays, you have great products, great delivery and great packaging!”

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Posted 10 years ago

“Sent really quick and loved the personal touch of adding packet of sweets in with the order!! The flying monkey is funny and a quirky gift. Will defo use firebox again. Thanks x”

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Posted 10 years ago

“Love firebox just love it!!”

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Posted 10 years ago

“Speedy delivery and on the whole nice novelty gifts”

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Posted 10 years ago

““The best website in the world and indeed the best out of space not even aliens have this website. It's cool, fast delivery, good on price!! ””

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Posted 10 years ago

“Firebox is a very zesty website with so much personality. I love reading the descriptions of the products on the website because they are so funny! It is the most amusing shopping website and also the most individual. The products are top notch, occasionally over price (in comparison to other online sites) but you don't just pay for the product you pay for the fast shipping, the small packet of sweets in every box and the personality of it! But saying that, there are many discount codes floating around online so its always worth a look:)”

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Posted 10 years ago

“Fab company, fab product”

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Posted 10 years ago

“This is some of the best service I've ever had. The site is well made and all the emails I have recieved from them have been super friendly. The product arrived super qucikly and was in great condition.”

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Posted 10 years ago

“The package arrived so fast, I didn't even realize what it was at first! Great customer service and the available items are so desirable, my wallet is scared for her life. I recommend this site to everyone! They have so many cool and useful things, great for gifting too!”

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Posted 10 years ago

“Hilarious Christmas presents all sorted with entertaining email updates and super quick delivery. All round excellent service.”

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Posted 10 years ago

“Unicorn Gin, great product, great present, Great delivery! Overall: GREAT”

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Posted 10 years ago

“I was very impressed with the whole service from Firebox - from ordering to delivery - very efficient.”

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Posted 10 years ago

“Brilliant, cannot fail it. Been w customer for years. Communications are exceptional. I love the tongue in cheek emails and the off the wall gift ideas. Thanks! ???? x”

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Posted 10 years ago

“Absolutely fab my delivery came the next day and the items ordered were great very unique items and never seen anything like them before”

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Posted 10 years ago

“Always a great experience ordering from Firebox: great website, excellent and interesting products, fast shipping and lovely customer service if you ever need it. Plus you get a free bag of sweets in the parcel - what more could you ask for?! Would never hesitate to recommend them.”

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Posted 10 years ago

“Absolutely adorable. It is the first gift I bought for my baby who will be born next spring.”

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Posted 10 years ago

““I was very pleased at how fast my order was delivered and I had some bonus sweets in the box too. Will definitely order again.””

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Posted 10 years ago

“Firebox Rocks!...That is all...”

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Posted 10 years ago

“Great - as ever!”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews