First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,556 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found our sales guy Scott Russell to be super helpful nothing was too Much trouble. He took down what we wanted and was back to us in a matter of an hour or so with that we had asked for. He made the experience easy and would definitely use FVL again and Scott. We have now received our new lease car which we are really happy with and even the man who dropped it off sat with me to go through everything and was really helpful and polite.”

Helpful Report

Posted 7 years ago

Hi Sarah and thanks for taking the time to leave such a great review! We're delighted to hear about your experience as it's the kind of thing that we aim to provide consistently! We hope the new car is going well for you and to welcome you back again in the future should you need another! Happy Motoring, FVL

Posted 7 years ago

“Excellent service from everyone I spoke to. Very straightforward process and always able to speak to someone if I had any questions.”

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Posted 7 years ago

Hello Matthew and thank you for you kind review! Those are the kind of comments we like to hear! We're delighted you enjoyed the service and hope to welcome you back should the need arise again in the future! Happy Motoring, FVL

Posted 7 years ago

“Totally professional, everything promised was deliver. Alan was great.”

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Posted 7 years ago

Hello Lorrie and thanks for your feedback, it's very much appreciated! We hope the new car is going well for you! Happy Motoring, FVL

Posted 7 years ago

“Quick easy is organise.”

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Posted 7 years ago

Thank you Jane. We appreciate the review and hope the new car is going well! Happy Motoring! FVL

Posted 7 years ago

“Received my new Toyota beginning of Aug 2019. Great service from David who dealt with my enquiry professionally as always. Thanks to all the team at FVL.”

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Posted 7 years ago

Hello Paul and thanks for sharing your feedback with us online. We hope the new Toyota goes well for you, we're sure it will! Happy Motoring, FVL

Posted 7 years ago

“Great company to deal with. Craig was very helpful with my many questions and the process was fast and smooth! Would definitely recommend!!”

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Posted 7 years ago

Hi Matt and thanks for taking the time to share your feedback with us! We're delighted to hear that the process went smoothly for you . We hope that the new car is going well (we hear they go very well!) for you and hope to welcome you back again in the future. Happy Motoring, FVL

Posted 7 years ago

“Fast effective service. Communication could be improved.(sometimes hard to contact individual staff members.) Would recommend to others.”

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Posted 7 years ago

“Prompt response to enquiry and clear explaination of PCH leasing. Efficiently arranged financing and sourced and delivered new car within 14 days1”

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Posted 7 years ago

“Very efficient and great communication”

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Posted 7 years ago

Hi Susan, Thanks for your review! We hope the new car is going well for you! Happy Motoring, FVL

Posted 7 years ago

“Brilliant experience, from start to finish all of the staff that I had contact with we’re superb.”

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Posted 7 years ago

Hello David and thanks for taking the time to share your feedback. We're delighted to hear that you enjoyed the service. We hope the new car is doing great and hope to welcome you back should the need arise again in the future! Happy Motoring, FVL

Posted 7 years ago

“Excellent customer service Very helpful staff”

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Posted 7 years ago

Hi Adam, Thanks for taking the time to leave your review, it means a great deal. Happy Motoring, FVL

Posted 7 years ago

“Excellent service, with everything completed quickly and in a friendly manner.”

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Posted 7 years ago

Hello Martyn and thank you for sharing your experience with us online. We're happy to hear your enjoyed our service and look forward to welcoming you back should you need another leased car! Happy Motoring, FVL

Posted 7 years ago

“Quality of service, attention to detail.”

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Posted 7 years ago

“Extremely helpful and professional staff who made the arrangements proceed smoothly.”

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Posted 7 years ago

“Excellent service and kept me informed every step along the process. Cannot recommend highly enough!”

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Posted 7 years ago

Hello Peter and thanks so much for taking the time to share your feedback online for us, we really appreciate it. We're delighted to hear that you enjoyed the service and thanks again for the recommendation too! We hope the new car is everything you expect it to be! Happy Motoring, FVL

Posted 7 years ago

“good price”

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Posted 7 years ago

“First Vehicle Leasing have been very helpful, they provided quotes for every model I requested and came up with my new car very quickly, they let me keep my other vehicle until the new one arrived too. They have been very efficient and helpful, plus great prices.”

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Posted 7 years ago

Hello Julie and thanks for taking the time to leave your review, your feedback is very much appreciated! We hope the new car is going well and hope to welcome you back again! Happy Motoring, FVL

Posted 7 years ago

“Second lease with FVL. Nice and easy to deal with, and quick delivery.”

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Posted 7 years ago

“persistent and ensured I was happy at all times”

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Posted 7 years ago

Hi Malcolm. Thanks for your review! We hope the new car is treating you well! Happy Motoring, FVL

Posted 7 years ago

“Great customer service.”

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Posted 7 years ago

First Vehicle Leasing is rated 4.8 based on 1,556 reviews