First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,554 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish, they got me a car to fit my exact specifications”

Helpful Report

Posted 6 years ago

Hi Janet, Thank you for your kind review! We hope the new car is treating you well! Happy Motoring, FVL

Posted 6 years ago

“EFFICIENT GOOD COMMUNICATIONS EASY TO DEAL WITH GOOD STAFF”

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Posted 6 years ago

Hello Jackie and thanks for taking the time to share your feedback. It's very much appreciated. We hope the new vehicles are going well and hope to welcome you back in the future should you need our services again. Happy Motoring, FVL

Posted 6 years ago

“As always, very impressed with the level of service. David Martin whom I have been dealing with, is always efficient, professional and extremely helpful. Nothing is ever too much trouble for him. A pleasure to deal with”

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Posted 6 years ago

“The account manager, David Martin, was very helpful and kept me informed. Quick delivery and very effortless. Thank you”

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Posted 6 years ago

“The service I received was amazing. Always kept me up to date with vehicle Delivery and even pushed for it to get delivered quicker than normal. Everyone was so easy to talk too at FVL. I would definitely recommend them to others.”

First Vehicle Leasing 5 star review on 9th May 2019

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Posted 6 years ago

“Service was impeccable. Hassle free”

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Posted 6 years ago

Hi John and thanks for taking the time to share your feedback. We hope the new car goes well for you! Happy Motoring, FVL

Posted 6 years ago

“This is the first time I’ve used FVL and it has been made easy by the friendly and helpful staff there, Tony in particular whom I dealt with the majority of the time. I would definitely recommend FVL and I will more than likely use them again in the future, thanks again.”

First Vehicle Leasing 5 star review on 8th May 2019

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Posted 6 years ago

Hello David and thanks so much for sharing your kind review. The new Mercedes looks lovely we hope you enjoy it! Happy Motoring, FVL

Posted 6 years ago

“I have used FVL for my last 3 cars and I always receive first class service from both Sales and Administrative side”

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Posted 6 years ago

Hello Julie and thanks for taking the time to share your feedback! We're delighted to have you on board the good ship FVL! And hope to welcome you back for a 4th should the need arise! Enjoy the new car and happy motoring, FVL

Posted 6 years ago

“great service at the right price”

First Vehicle Leasing 5 star review on 3rd May 2019

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Posted 6 years ago

“Everything went smoothly”

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Posted 6 years ago

“Very happy”

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Posted 6 years ago

“Perfect service, answered all questions and quick at responding”

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Posted 6 years ago

“Excellent customer service throughout my whole experience initiating my leasing through to delivery of my new vehicle. Communication and knowledge from staff was 5 star. My car was delivered quickly and efficiently and I’m so pleased with it and my choice to use First Vehicle Leasing. I would definitely recommend this company and will be using them again in future for sure.”

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Posted 6 years ago

Hello Danielle and thank you so much for taking the time to share your feedback. We're delighted to hear that you enjoyed your experience and we hope to welcome you back again in the future! Enjoy the new car! Happy Motoring, FVL

Posted 6 years ago

“Very helpful and efficient”

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Posted 6 years ago

“Great service quick delivery and very happy with my new car 💙”

First Vehicle Leasing 5 star review on 24th April 2019

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Posted 6 years ago

Hello Rosie! Thanks for taking the time to leave your feedback and post up your picture, the new Juke looks fantastic! Happy Motoring, FVL

Posted 6 years ago

“As always excellent service from all, Before and after delivery. Frazier, always gives 110% and is a large part of our continuing custom. Thank you”

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Posted 6 years ago

“Good communication, vehicle delivered on time and as required. Pricing for my chosen vehicle was very competitive.”

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Posted 6 years ago

“Very friendly, personel and efficient service. Helped me walk through a range of options to find the best deal for me.”

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Posted 6 years ago

Hello Lee and thanks for sharing your feedback, it means a great deal. We hope the new car is going well! Happy Motoring! FVL

Posted 6 years ago

“The service has been first rate and they have delivered a vehicle satisfying expectations. Thank you all.”

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Posted 6 years ago

“Fast, efficient and accurate service”

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Posted 6 years ago

Hello Janet and thanks for your kind review! We hope your new car is doing well. Happy Motoring, FVL

Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,554 reviews