First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,556 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They kept me infomed as to the availability of the new car. Always efficient and courteous.”

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Posted 6 years ago

“Everything ran smoothly and to plan. All staff are very helpful and friendly, nothing is too much trouble. Definitely recommend FVL”

First Vehicle Leasing 5 star review on 12th November 2019

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Posted 6 years ago

Hi Lin and thanks for your kind review and lovely photo! The new Clio looks great! We hope it treats you well and that we can welcome you back should the need arise again in the future! Happy Motoring, FVL

Posted 6 years ago

“Great value and customer care”

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Posted 6 years ago

Hello Arthur and thank you for saying so! We hope the new car looks after you well! Happy Motoring, FVL

Posted 6 years ago

“Every one was very helpful, delivery and collection went very smoothly”

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Posted 6 years ago

“Good customer service, great communication.”

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Posted 6 years ago

“FVL have kept in contact throughout these early days of my contract. So far, very pleased.”

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Posted 6 years ago

Thanks for your kind review, Gillian. We hope the new car treats you well and look forward to welcoming back for another one should the need arise again! Happy Motoring, FVL

Posted 6 years ago

“they found the car on the terms I wanted”

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Posted 6 years ago

“Brilliant service start to finish. Answered all of my questions, kept me informed and a pleasure to work with. Can't fault them.”

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Posted 6 years ago

Hi Pete, Thanks for taking the time to share your feedback. We're delighted to hear that you enjoyed the service and were kept well informed throughout the process. We hope the new car is going well and hopefully we can welcome you back should the need arise again in the future. Happy Motoring, FVL

Posted 6 years ago

“Stewart Watson was very good dealing with my new lease.”

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Posted 6 years ago

“Great service, we’ll organised removal of existing vehicle and we’ll coordinated with the delivery of the new vehicle. Kept up to date constantly with the delivery dates etc”

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Posted 6 years ago

“Staff very helpful”

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Posted 6 years ago

“Jason was very patient as this was my first lease and they were extremely good at keeping me in the know. Couldn't fault them”

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Posted 6 years ago

Hello Cameron, Thanks for your 5 Star review that's greatly appreciated. We're delighted that you chose first vehicle leasing for your first contract hire vehicle! We hope the new car looks after you well and hopefully we can welcome you back should you require another in the future! Happy Motoring, FVL

Posted 6 years ago

“Great customer service, especially ross longmuir who i dealt with throughout the full process. Nothing was a bother and everything got done efficiently and quick. I have dealt with FVL and ross before and will always come back to use theyre services”

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Posted 6 years ago

Hi James and thanks for taking the time to share your feedback and for coming back to use our services again! We hope the new car does everything you need (and more!) and we hope to welcome you back again should you need a third one in the future! Happy Motoring, FVL

Posted 6 years ago

“Excellent service, thank you to Paula Williams for doing a great job from start to finish, I give First Vehicle Leasing 🌟🌟🌟🌟🌟 will definitely use them in the future.”

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Posted 6 years ago

“Excellent service from Paula Williams and the team, I would give First Vehicle Leasing 🌟🌟🌟🌟🌟 Will definitely use their services in the future.”

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Posted 6 years ago

Hello and thanks for your kind review! It means a lot! We hope the new car looks after you well and we hope to welcome you back should you need another in the future! Happy Motoring, FVL

Posted 6 years ago

“I needed to arrange a new lease quickly after other arrangements fell through and FVL were able to help and get a new lease arranged in a couple of days with me taking delivery of the car shortly after. Very happy with the level of service and the ease with which everything was dealt with. Would recommend and would be happy to use again.”

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Posted 6 years ago

Hi James and thank you for taking the time to share your feedback, it means a great deal to us. We're delighted to hear that we were able to assist you in sourcing you a new car quickly and efficiently! That's the name of our game! We hope the new car looks after you well and that we can welcome you back should you require another in the future. Happy Motoring, FVL.

Posted 6 years ago

“Great service and simple process”

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Posted 7 years ago

“This was the second time I have used FVL and Stewart Watson was very helpful to me.”

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Posted 7 years ago

Hi Kenneth, Thanks so much for your kind review. We hope the new car is going well for you. Happy Motoring, FVL

Posted 7 years ago

“From start to finish I have been very impressed with First Vehicle Leasing. I dealt with Peter and his colleagues and had a first rate experience leasing a car for my daughter. I am now looking to lease another car with FVL for myself following such a positive experience.”

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Posted 7 years ago

Hello Eleanor and thanks for taking the time to share your feedback it's very much appreciated! We're delighted to hear that you enjoyed the experience and are looking for a new car lease yourself now as a result! We hope your daughters car is going well and look forward to speaking again with you soon. Happy Motoring, FVL

Posted 7 years ago

“Good service”

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Posted 7 years ago

Hi Graham and thanks for your 5-Star review! We hope the new car is going well! We're sure it will be! Happy Motoring! FVL

Posted 7 years ago

First Vehicle Leasing is rated 4.8 based on 1,556 reviews