First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,554 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and competitive prices too”

Helpful Report

Posted 8 years ago

“Excellent service particularly in organising a hassle free return of the vehicle at the end of the lease. Also no surprise small print charges and particularly helpful staff.”

Helpful Report

Posted 8 years ago

“From my first initial contact with Peter till my final contact with Lauraine,could not fault the help and advice I received. First class from First Vehicle Leasing”

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Posted 8 years ago

“I recently took a personal contract hire car through FVL and the entire experience was smooth and faultless with excellent customer service. The Account Manager who helped with my application, John Hart, made things quick and easy, and was always in touch if he needed further information or to provide assistance if I needed. After delivery, Tony King in the Customer Relations Team has been very helpful with a couple of queries I had (as this was my first personal contract hire). They have both always been courteous and eager to help at any point with quick replies to emails. The car itself was also a fantastic deal (which was in stock and delivered quickly) and was perfect upon delivery on a pre-arranged delivery day. I will definitely use them again for any future car leasing!”

Helpful Report

Posted 8 years ago

First Vehicle Leasing is rated 4.8 based on 1,554 reviews